Commercial performance
- Manage customer satisfaction through adherence to contracts and specifications communicated. This includes full detailed contract review, NEC understanding of risks and liabilities and full contract review upon acceptance with detailed risk register.
- Ensure certification and standards are in place and in line with customer requirements.
- Assist with any SHEQ requirements for tenders and audits.
- Ensure SHEQ department expenses are managed in line with best practices and budgets.
- Support senior management in cost saving initiatives.
Health and safety compliance
- Develop, implement and maintain good health and safety practices throughout the company in compliance with OHSA 85 of 1993.
- Develop, maintain and continuously improve the SHE management system in accordance with ISO14001:2015 and 45001:2018. This includes document control, review and management.
- Develop and execute health and safety plans in the workplace according to legal guidelines.
- Environmental compliance and conformance to best practices.
- Conduct and schedule required environmental audits, surveys and risk assessments (baseline, continual issue-based) and implement required corrective and preventative actions.
- Implement and review any environmental management plans established for the company.
- Manage waste in line with company policies.
- Guide management in its SHE requirements and statutory obligations concerning prevention of personal injuries and maintaining a safe working environment.
- Communicate with contractors and visitors and ensure compliance with Company policies, procedures and standards.
- Monitor compliance to policies, procedures and laws by auditing employees and operations.
- Appoint designated personnel required for legal compliance and arrange training accordingly.
- Order, issue and inspect required PPE for the factory, site, and employees.
- Arrange or conduct identified inspections (daily, weekly, monthly, etc.) throughout the company.
- Conduct and schedule required health and safety audits, surveys and risk assessments (baseline, continual issue-based) and implement required corrective and preventative actions.
- Ensure workman’s compensation letter of good standing is in place.
- Attend to and record incidents relating to workmen’s compensation fund, register claims and follow claim status when required.
- Ensure that the Incident reporting procedure or the latest version thereof is followed for incidents on duty.
- Implement and review Emergency response plan (ERP) and conduct bi-annual testing.
- Appoint SHE representative team and assist with reported non-conformances and preventative action plan.
- Arrange annual calibrations and services under the SHEQ scope.
- Compile monthly safety talks and ensure completion by all departments.
- Schedule medical surveillance and maintain appropriate records thereof.
- Implement COVID-19 related requirements: procedure, risk assessment, screening, reporting and record keeping.
Human resources management
- Assist with disciplinary procedures as per management discretion and the disciplinary code and administer approved disciplinary measures when necessary.
- Ensure employees competencies and appointments are in place for job specifications.
- Establish a training matrix, schedule and verify that training has been conducted.
- Provide leadership and develop employees for job advancement and enhancement.
Quality assurance and control management
- Achieve quality assurance, operational objectives by contributing information, preparing, communicating and completing action plans, implementing production, productivity and quality procedures/ processes, and customer-service standards.
- Achieve quality assurance, operational objectives by contributing information, preparing, communicating and completing action plans, implementing production, productivity and quality procedures/ processes, and customer-service standards.
- Ensure compliance of the SHEQ department with ISO9001:2015.
- Management of investigations and customer complaints.
- Identifying and resolving problems; completing audits; determining system improvements; implementing change.
- Develop quality assurance plans by identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories through audit.
- Attend all ISO system training and meetings.
- Create, implement, and maintain SHEQ department procedures according to the organisation policies.
- Create, implement, and maintain SHEQ department policies according to the organisation’s vision and mission.
- Effectively communicate and support all company policies and procedures.
- Maintain, schedule and conduct all required certifications and documentation (ISO9001:2015, ISO45001:2018, etc.).
Communication
- Weekly reporting on all SHEQ related matters to Projects and operations manager.
- Report all irregularities, near-misses and incidents to management within the shift it happens.
- Report required maintenance and irregular equipment functions to management immediately.
- Continuous improvement
- Assist with decreasing the number of reoccurring non-conformances.
- Assist and support with incident investigations and operational issues.
- Stay up to date with regulatory and legislative changes regarding SHERQ.
- Identify critical functions and ensure proper training. Complete training registers and job observations.