Zanell Fourie
Commercial Officer
Secunda
Summary
Self-motivated and results-oriented professional with a proven track record in leadership, organization, and customer relations. Highly skilled in problem-solving, team management, and handling diverse business requirements. Known for retaining clients and top talent, motivating teams, and streamlining operations for optimal efficiency. A successful administrator with a strong ability to reduce costs, improve processes, and drive business outcomes. Experienced in project management, financial analysis, and strategic planning, with a keen eye for data-driven insights to enhance operational efficiency. Detail-oriented and adaptable, capable of managing multiple projects simultaneously while maintaining a focus on accuracy and deadlines. Proven expertise in contract negotiation, market analysis, and fostering strong client relationships. Committed to leveraging communication, analytical skills, and strategic thinking to contribute to organizational success and drive profitable results.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Commercial Officer
Kumunyack
10.2024 - Current
- Facilitated seamless interaction between departments to enhance coordination.
- Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
- Coordinated multi-departmental efforts, leading to improved operational efficiency.
- Enhanced the process by working directly with operations for accurate actual tracking.
- Ensured timely processing of invoices on SAP.
- Evaluated potential risks associated with commercial operations, implementing mitigation measures to minimize financial impact.
- Facilitated trade show participation as means of increasing brand visibility within target markets while simultaneously generating valuable leads.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
- Maintained database systems to track and analyze operational data.
- Elevated service quality by expertly handling customer inquiries and resolving problems.
Site Administrator
Prommac
03.2024 - 10.2024
- Coordinated staff meetings and events to foster communication, teamwork, and professional development opportunities for team members.
- Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines consistently.
- Supported site clearances post-shutdowns alongside recruiting efforts including screening candidates and updating sheets.
- Enhanced site efficiency by streamlining administrative processes and implementing new software solutions.
- Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
- Maintained a safe working environment by enforcing strict compliance with safety regulations and guidelines.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
Inventory Administrator
Air Liquide
10.2023 - 03.2024
- Company Overview: Sasol
- Performed Materials Management functions associated with the maintenance of all related records and documentation for the receipt, storage, custody, and issue of consumables, tools, bulks, spares, equipment, and plant materials to be received at the project temporary operating and job site locations
- Performed count and inspection of all arriving material
- Ensured that all material is sorted in accordance with the project storage plan and that the location of material in storage is properly reflected on the appropriate storage records (manually or automated)
- Performed complete or partial inventories as required to validate inventory records
- Created office efficiency by maintaining the appearance of common areas, organizing procedures, managing filing systems, and overseeing supplies and equipment
- Provided direct administrative support as needed, including scheduling appointments, printing documentation, and filing
- Triaged emails from customers and 3rd parties and directing them to relevant team members
- Reported levels of inventory and supplies to avoid overstock or shortages
- Inspected, labeled, and organized new inventory to ensure its ready to issue
- Prepared reports on inventory operations, stock levels, and adjustments
- Sasol
Administrator
PDPS
08.2022 - 10.2022
- Company Overview: Sasol
- Collected, validated, and distributed information to employees
- Entered and maintained departmental records in company database
- Computerized office activities, maintained customer communications, and tracked records through delivery
- Coordinated with human resources department to handle payroll and personnel databases
- Managed invoicing and payment processing operations
- Monitored outstanding invoices and performed collections duties
- Processed customer refunds and adjustments according to company policies
- Processed customer invoices, credit memos and payments within established timelines
- Generated daily, weekly and monthly reports for billing department
- Maintained employee confidence and protected payroll operations by keeping information confidential
- Processed new hire paperwork and documents
- Verified timekeeping records and handled any discrepancies with employees
- Updated employee files with new details such as changes in address or salary levels
- Maintained payroll information by calculating, collecting, and entering data
- Maintained physical and computer-based filing systems
- Identified and corrected inconsistencies in filing systems for increased accuracy
- Monitored and updated filing systems to meet organization standards
- Sorted and classified documents into appropriate filing systems for increased traceability
- Restored old files and archived completed files for future reference
- Managed sensitive or confidential files with attention to data security and storage policies
- Assisted with data entry and administrative support tasks to help meet team goals
- Sasol
Dental Assistant
The Tooth Fairy
07.2022 - 08.2022
- Prepared patient x-rays and images for dentist review
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures
- Prepared and arranged instruments, medications, and required materials for dental procedures
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
- Documented patient dental health information, medical history, and vital signs for future reference
Account Executive - Payables and Receivables
Rest For Sure
01.2022 - 07.2022
- Maintained records by imaging invoices, debits, and credits
- Streamlined daily reporting information entry for efficient record keeping purposes
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget
- Gathered, evaluated and summarized account data in detailed financial reports
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions
- Generated invoices upon receipt of billing information and tracked collection progress
- Handled day-to-day accounting processes to drive financial accuracy
- Matched purchase orders with invoices and recorded necessary information
- Pursued every opportunity to increase staffing program success, from initial onboarding through continued positive employee relations and communication strategies
- Provided staff with support and training to achieve top client satisfaction
- Managed recruitment to successfully meet short- and long-term business staffing goals
- Monitored staff activities to quickly identify and correct any costly, unsafe or inappropriate behaviors
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs
- Delivered regular team meetings for aligned work towards common goals
Waitress
Legends Restaurant
07.2021 - 10.2021
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
- Bussed tables during busy periods to assist staff and quickly turn over tables
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Greeted new customers, discussed specials, and took drink orders
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Used cash registers and credit card machines to cash out customers
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Checked refrigerated and frozen food for sell by dates and removed merchandise that was expired so that it would not be sold
- Handled, evaluated, documented and resolved customer issues and inquiries related to customer orders
- Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking
- Updated merchandise pricing to match new values and special promotional rates
Cashier
CC Cafe And Filling Station
01.2019 - 12.2020
- Worked closely with shift manager to solve problems and handle customer concerns
- Greeted customers entering store and responded promptly to customer needs
- Helped customers complete purchases, locate items, and join reward programs
- Welcomed customers and helped determine their needs
- Answered questions about store policies and addressed customer concerns
- Restocked and organized merchandise in front lanes
- Worked flexible schedule and extra shifts to meet business needs
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Stocked, tagged and displayed merchandise as required
- Monitored self-checkout systems and provided help in resolving complex problems
Education
CIPS Level 3 Advanced Certificate - Procurement & Supply Operations
Commerce Edge
South-Africa 01.2024 - Current
Diploma - Sports Coaching
Alison
South-Africa 01.2023 - 09.2023
NCA - Credit
Fais Forward Academy
Ferndale, Johannesburg 01.2023 - 06.2023
Matric - Education
Auxilio
South-Africa 01.2021 - 12.2021
Skills
Certification
Matric certificate
Hobbies
- Horse riding
- Ice Skate
- Netball
- Umpiring
- Golf
- Dance
Timeline
Ethical Procurement And Supply 2025
03-2025
Commercial Officer
Kumunyack
10.2024 - Current
Ethical Procurement And Supply 2024
04-2024
Site Administrator
Prommac
03.2024 - 10.2024
CIPS Level 3 Advanced Certificate - Procurement & Supply Operations
Commerce Edge
01.2024 - Current
Inventory Administrator
Air Liquide
10.2023 - 03.2024
NCA card and certificate
06-2023
Diploma - Sports Coaching
Alison
01.2023 - 09.2023
NCA - Credit
Fais Forward Academy
01.2023 - 06.2023
Administrator
PDPS
08.2022 - 10.2022
Dental Assistant
The Tooth Fairy
07.2022 - 08.2022
Account Executive - Payables and Receivables
Rest For Sure
01.2022 - 07.2022
Matric certificate
12-2021
Waitress
Legends Restaurant
07.2021 - 10.2021
Matric - Education
Auxilio
01.2021 - 12.2021
Cashier
CC Cafe And Filling Station
01.2019 - 12.2020
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