Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yong Park

Saipan,MP

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

10
10
years of professional experience

Work History

IT Support Specialist

IT&E
09.2021 - Current
  • Used ticketing systems to manage and process support actions and requests.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.

TECHNOLOGY SOLUTIONS

6fusion
12.2016 - 01.2019
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.

Jr. IP Network Admin

Techstars
06.2013 - 05.2016
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.

Education

Associate - Communications

University of North Carolina
North Carolina
01.2013

Skills

  • Tracking and Documentation
  • Friendly and Patient
  • Case Support
  • Organizational Skills
  • Employee Computer Support
  • Collaborative Team Player

Languages

Korean
Native language
English
Proficient
C2
Japanese
Intermediate
B1
Chinese (Mandarin)
Upper intermediate
B2

Timeline

IT Support Specialist

IT&E
09.2021 - Current

TECHNOLOGY SOLUTIONS

6fusion
12.2016 - 01.2019

Jr. IP Network Admin

Techstars
06.2013 - 05.2016

Associate - Communications

University of North Carolina

Similar Profiles

CREATE PROFILE
Yong Park