Yolandè Venter
Administrator
Komatipoort
Summary
Dynamic and results-oriented professional with extensive experience at Securicon, excelling in database administration and fostering positive customer relationships. Leveraged expertise in Microsoft Office Suite and exceptional interpersonal skills to streamline office operations and enhance team productivity. Achieved significant improvements in data accuracy and operational efficiency, contributing to a positive and inclusive office environment.
Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
29
29
years of post-secondary education
Work History
Administrative Clerk
Lebombo Slaghuis
10.2022 - 12.2024
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Arranged meetings and appointments and updated records to assist management.
- Contributed to project success by providing administrative support to various teams as needed.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Proofread and edited professional documents to fix errors.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Boosted department efficiency with timely completion of assigned tasks.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
- Contributed to environmental sustainability efforts, implemented recycling programs in office that encouraged eco-friendly practices.
- Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
- Maintained confidentiality of sensitive information, adhered to data protection protocols diligently.
- Fostered positive work culture, coordinated team-building activities that improved morale and team cohesion.
- Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
- Input data into spreadsheets and databases.
- Purchased and maintained office supplies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
Admin Clerk
Securicon
Komatipoort
04.2002 - 03.2022
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Arranged meetings and appointments and updated records to assist management.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Contributed to project success by providing administrative support to various teams as needed.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Supported auditors by efficiently compiling requested documentation.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Proofread and edited professional documents to fix errors.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Improved communication between departments through effective scheduling and coordination of meetings.
- Boosted department efficiency with timely completion of assigned tasks.
- Processed and prepared documents such as business or government forms and expense reports.
- Strengthened vendor relations by negotiating contracts that resulted in cost savings for office supplies.
- Fostered positive work culture, coordinated team-building activities that improved morale and team cohesion.
- Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
- Improved workplace safety, conducted regular checks and reported potential hazards immediately.
- Streamlined travel arrangements for executives, ensuring efficient itinerary planning and accommodation bookings.
- Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
- Coordinated meeting schedules for management, facilitating smooth operation and effective communication.
- Assisted in budget preparation, gathered necessary documentation and performed initial analysis to support financial planning.
- Enhanced communication within office, installed internal messaging system that facilitated quick and easy exchange of information.
- Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
- Boosted team productivity, organized weekly staff meetings to align on priorities and share updates.
- Contributed to environmental sustainability efforts, implemented recycling programs in office that encouraged eco-friendly practices.
- Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
- Supported project management efforts, assisted in preparation of presentations and reports for key stakeholders.
- Maintained confidentiality of sensitive information, adhered to data protection protocols diligently.
- Enhanced operational efficiency, regularly updated office procedures manual to reflect current practices and guidelines.
- Reduced processing times for expense reports, ensuring timely reimbursements for employees.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
- Increased office accessibility, organized workspace to accommodate needs of all employees, ensuring comfortable and inclusive environment.
- Streamlined document management, implemented digital filing system that improved access and security.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
- Created and maintained detailed records of all office activities.
- Utilized office management software to record and track customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited documents to keep company materials free of grammar errors.
- Coordinated and scheduled meetings and appointments.
- Monitored and tracked budgets and expenses.
- Assisted with onboarding of new employees.
- Supported staff on special assignments and ad hoc projects.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
Education
High School Diploma -
Voortrekker High School
Pietermaritzburg, South Africa 01.1997 - 12.2025
Skills
Problem-solving
Database entry
Microsoft Office Suite
Multitasking
Attention to detail
Document management
Spreadsheets management
Microsoft Excel
Document preparation
Confidentiality awareness
Email correspondence
Microsoft office
Multitasking Abilities
Problem-solving abilities
Time management abilities
Written communication
Data entry
Data recording
Professionalism
Document typing and formatting
Effective communication
Self motivation
Mail handling
Excellent communication
Creative thinking
Scheduling
Adaptability
Timeline
Administrative Clerk
Lebombo Slaghuis
10.2022 - 12.2024
Admin Clerk
Securicon
04.2002 - 03.2022
High School Diploma -
Voortrekker High School
01.1997 - 12.2025
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