Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Xiluva Matukane

Service Consultant
Mkhuhlu

Summary

Professional work ethic with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

Overview

7
7
years of professional experience
4
4
Languages

Work History

Service Consultant

Capitec Bank
08.2024 - Current
  • Played an instrumental role in driving organizational growth by securing high-value accounts through strategic networking efforts.
  • Discussed options with clients and determined appropriate plans.
  • Managed clients accounts, ensuring timely delivery of services and prompt resolution of any issues that arose.
  • Provided information about service procedures and expected timelines.

Administrator

Henemat Investments
01.2021 - 07.2024
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.

Academic Mentor

Tshwane University of Technology
01.2019 - 06.2019
  • Tutoring
  • Coordinate extra lessons
  • Encourage class attendance
  • Assist with test and exam preparation
  • Provide assignment guidelines
  • Wellness mentoring

Receptionist

Mihandzu Guest House
07.2019 - 12.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Education

High School Diploma -

Makhosana Manzini High School
Mkhuhlu, South Africa
04.2001 -

Skills

Office administration

Customer service and relationship development

Time management

Document control and information management

Meeting facilitation and strategic planning

Bookkeeping and record keeping

References

Cornelia Mkhatywa - Capitec Bank 

Manager - 081 043 0611


Pretty Mashego - Mihandzu Guest House

Supervisor - 076 032 6224


Thandeka Ntuli - Henemat investments

Manager - 082 210 1003

Timeline

Service Consultant

Capitec Bank
08.2024 - Current

Administrator

Henemat Investments
01.2021 - 07.2024

Receptionist

Mihandzu Guest House
07.2019 - 12.2019

Academic Mentor

Tshwane University of Technology
01.2019 - 06.2019

High School Diploma -

Makhosana Manzini High School
04.2001 -

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Xiluva MatukaneService Consultant