Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Service excellence by always putting the client in the center of everything I do.
Overview
19
19
years of professional experience
5
5
Languages
Work History
Custody Reconciliations Team Leader
APEX GROUP
Johannesburg, South Africa
12.2021 - Current
Lead and guide the team to achieve the goals set
Make sure that there is an alignment between the team’s goals and the bigger company’s goals
Build and maintain strong relationships with both internal and external clients
Monitor the service delivery by the team in terms of SLA and managing client’s expectations regarding deliverables
Supervising and ensuring that the required daily processes and deliverables are adhered and correctly executed by the team
Providing key performance metrics to the custody reconciliations manager measuring individual output
Managing the workload per individual to maximise the output by balancing monthly and daily deliverables
Monitoring Cash and Scrip reconciliation breaks by identifying trends and addressing the root causes
Monitor reconciliation breaks to ascertain whether current processes and controls are adequate
Identifying training needs through training metrics and provide or arrange training
Assist with audit requirements
Liaising with project team on team projects planning and seeing it to completion
Global Reconciliations Operations Team Leader
Investec Bank Limited
Johannesburg, South Africa
10.2018 - 01.2021
Lifecycle status monitoring – assesses and recommend improvements to the Recon Lifecycle
Make use of current reports to analyse Recon Lifecycle with a view to manage and improve our stakeholder expectations
Review and understand all stakeholder SLA’s that are not met
Analyse and recommend ways to drive the number of outstanding items down
Monthly preparation of management reporting information including SLA reports for our stakeholders
Attend month end report meeting with relevant stakeholders
Setup and manage regular Scrums with the team
Ensure that all stakeholders are kept updated on the team’s strategic objectives
Track analyses and trend incidents impacting our stakeholders
Ensure KRI's are fit for Risk Managers review
Ensure that the team is cross-skilled across the various functions they perform
Ensure consistent performance of the team
Mentor and coach members in the team
Ensure all queries are dealt with in a timeous manner by the team
Develop and maintain a close relationship with the Technical/IT team
Involvement in scoping sessions for new Recon builds
Manage teams capacity to assist with testing and sign off
SA Reconciliations Team Leader
Investec Bank Limited
Johannesburg, South Africa
07.2017 - 10.2018
Involvement in scoping sessions
Manage resource capacity
Review test packs before sign offs on all test environments
Ensure all action items on the team/ champion minutes are attended to
Regular Scrums to be managed effectively
Attend month end report meeting with relevant stakeholders
Set up time to go through bi-weekly reports with team leaders
Develop and maintain a close relationship with the Technical/IT team
Conduct regular check in sessions with team members
Ensure cross-skilling occurs within the team
Manage swift handover of recons
Efficiently manage recons rotations
Trending on items older than 7 days
Analysis of Incidents logged
Lifecycle status tracking – review and understand SLA’s not met
Analysis and trending on accounts not set up (OI Report)
Unmatched and reallocations trending
Review and approve the manual file loads
Pick up trends and explore options of elimination
Ensure query resolutions are dealt with in a timeous manner by the team
Ensure email queries are managed accordingly by the team
Matchings report to be reviewed to track the drastic movements in rates
Exceptions and Item reasons Ageing review
Financial reports for senior stakeholders
Analyse and trend the incidents
Ensure KRI's are fit for Risk Managers review
Ensure consistent performance of the team
Mentor and coach members in the team through constant catch-up sessions
Reconciliations Administrator
Investec Bank Limited
Johannesburg, South Africa
07.2011 - 07.2018
Responsible for balancing of cash & position reconciliations
Ensure that the cross accounts queries is run to check for Gap Records (Opening and Closing Balances are in sync)
Update outstanding information such as account number of client name by searching in on Radar, Bops, Swift PMC report and Equation
Check that opening and closing balances from Equation and Calypso are the same as Accurate
Check that statements have fed in from Calypso, Equation and Swift
Managing and following up on Collateral recon breaks
Distribute completed recons to all Operational groups
Distribute summary reports to check for overdrawn accounts
Ensure that outstanding items are correctly assigned
Handling both inward and outward queries timeously and correctly
Distribute all outstanding items and prepare month end recons
Document all procedure manuals in Recons area and making sure that these documents current and up to date
Assist IBL branches and systems testing and/or enhancements
Securities Lending Trader
Investec Bank Limited
06.2009 - 11.2011
Daily management of the securities lending book assist clients to get the best possible rate by keeping enough shares on our pool that we get from the market
Assist with corporate actions and trending the behaviour of securities in when there is big announcements
Junior Interest Rate Trader
Investec Bank Limited
06.2006 - 06.2009
Daily management of the desk’s interest rate exposure using derivatives instruments swaps, bonds, Fra’s and Options
Assist with the pricing and hedging of deals coming from Financial Products desk (structuring team)
Skills
Power BI
Invest One
Microsoft Office
MS Word
MS PowerPoint
MS Excel
MS Teams
Systems Used
Power BI
Invest One
Card 400
Equation
Swift Alliance
Smarstream
Front Arena
Slams
Radar
JDE
Accurate
Recent Courses
Developing Team Leaders
Individual Development Journey
Developing New Managers (Graduate School of Business - UCT)
Education
CIDA City Campus, Bachelor of Business Administration (BBA) Degree, International Finance Management and Marketing, 2004, 54 Commissioner Street, Johannesburg, Gauteng, 2004, Myeka High School, Metric, 2000, English, Zulu, Mathematics, Accounting, Economics, Business Economics