Vishaal Mittra
Sales and Operations
Jabalpur
Summary
Seasoned Associate Manager with background in directing operations, driving sales, and leading teams across multiple locations. Strong record of improving operational efficiency and implementing strategic business plans. Skilled in conflict resolution, team leadership, budget management, and negotiation. Contributed to bottom-line success through customer satisfaction improvements and cost control initiatives.
Overview
4
4
years of professional experience
2032
2032
years of post-secondary education
Work History
Associate Manager
Vahan.ai
01.2025 - Current
- Implemented strategic sales initiatives and nurtured relationships with key partners to achieve consistent monthly revenue growth.
- Expanded and managed a network of channel partners, which led to strong collaborations and increased market presence resulting in business growth.
- Managed financial health by optimizing client portfolios, maximizing ROI and balancing costs to ensure sustainable profitability of channel partnerships.
- Led and developed a high-performing sales and account management team by emphasizing training and mentorship to drive performance and enhance capabilities.
- Managed vendor relationships for e-commerce and quick commerce sectors, securing partnerships with companies such as Zepto, Swiggy, Zomato, and Blinkit to optimize delivery operations.
Senior Territory Manager
Vahan.ai
01.2024 - Current
- Manage sourcing partner base across Delhi NCR, Jaipur, and Chandigarh regions, leading a team of 3
- Implement strategies to help sourcing partners diversify their client base and mitigate business risks.
- Define and customize payout structures based on the needs of sourcing partners, optimizing customer acquisition costs (CAC).
- Handle a Client process nationwide, focusing on key supply metrics to enhance sourcing quality.
- Achieved a 30% increase in the Zepto sourcing funnel by efficiently converting leads into active candidates.
Territory Manager
Vahan.ai
07.2023 - Current
- Worked closely with sourcing partners and their teams to enhance efficiency and foster long-term
relationships. - Collaborated with product, category, and research teams to create value propositions and improve partner experience.
- Contributed to the growth of the platform and increased partner stickiness.
- Managed and expanded partner base across North India to meet client demand for Delivery workers.
- Provided efficient support and timely communication to clients by responding promptly to their emails and requests.
Operations Executive
Vahan.ai
08.2021 - Current
- Developed and implemented metric dashboards to track and enhance the performance of partners.
- Owned end-to-end management of client trackers and provided data visibility to partners nationwide.
- Successfully reactivated previously churned sourcing partners, achieving a 20% activation success rate.
- Formulated and implemented strategies and operations to maximize performance and earnings of partners
- Managed and expanded partner base across North India to meet client demand for Delivery workers.
Education
MBA - Marketing And Operations
Kalinga University
Raipur, India04-2023
Commerce
St. Aloysius College
Jabalpur, India 04.2001 - 05.2015
Skills
Account Management
Operations Stratergy
Supply Chain Optimization
Client Relationship Management
Team Leadership and Development
Stakeholder Collaboration
Data Analysis, Dashboarding and Reporting
Timeline
Associate Manager
Vahan.ai
01.2025 - Current
Senior Territory Manager
Vahan.ai
01.2024 - Current
Territory Manager
Vahan.ai
07.2023 - Current
Operations Executive
Vahan.ai
08.2021 - Current
Commerce
St. Aloysius College
04.2001 - 05.2015
MBA - Marketing And Operations
Kalinga University
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