Nompumelelo Valeria Mondhlana
Admin Clerk
Carolina
Summary
Driven professional with proven expertise in clerical support and customer relationship management, honed at Mthombeni Family Group. Excelled in maintaining confidentiality and managing documentation, boosting data accuracy. Skilled in multitasking and interpersonal communication, significantly expanded client base at Barko Loan. Demonstrates exceptional problem-solving abilities and a commitment to enhancing office efficiency and productivity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Clerk
Mthombeni Family Group (pty) Ltd
06.2016 - Current
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created and updated records and files to maintain document compliance.
- Assisted in budget preparation by collecting financial data, processing invoices, and reconciling bank statements.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Contributed to project success by providing administrative support to various teams as needed.
- Utilized productivity tools to complete tasks and improve performance.
Sales Rep
Barko Loan (BFS)
03.2016 - 05.2016
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
No Degree - Senior Certificate (Matric)
Zinikeleni Secondary School
Carolina, South Africa 04.2001 -
Skills
Filing systems
Daily Reporting
Clerical Support
Documentation and Recordkeeping
Customer follow-up
Billing and Invoicing
Maintaining confidentiality
Typing Speed
Correspondence Preparation
Office Supply Management
Interpersonal confidence
Document Management
Basic accounting
Cash Management
Appointment Scheduling
Travel Arrangements
Taking directions
Time tracking
Problem-Solving
Problem-solving abilities
Multitasking Abilities
Record Sorting and Filing
Time management abilities
Flexible and Adaptable
Written Communication
Languages
English
Certification
N4 - N6 Management Assistant Certificate
Additional Information
References
- Mrs T Masimula 071 455 3444 ( former Teacher)
- Mrs N Nkosi 072 415 7815 ( former Teacher)
- Mr M.E Mthombeni 079 414 5865 ( Mthombeni Family Group Management)
Timeline
Administrative Clerk
Mthombeni Family Group (pty) Ltd
06.2016 - Current
Sales Rep
Barko Loan (BFS)
03.2016 - 05.2016
No Degree - Senior Certificate (Matric)
Zinikeleni Secondary School
04.2001 -
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