Tshepang Benedictor Lekalakalaka
Data Capturer And Management Assistant
Siyabuswa
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Data Capturer
IEC Independant Electoral Commission
Siyabuswa, South Africa
08.2021 - 10.2021
- Utilized specialized software tools for seamless integration of captured data into the company''s systems.
- Maintained strict confidentiality while handling sensitive client information and records.
- Demonstrated a consistent track record of reliability and accountability, earning the trust and respect of both supervisors and peers.
- Safeguarded the integrity of captured data by strictly adhering to established security protocols and guidelines.
- Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills.
- Collaborated with team members to complete large-scale data capture projects on time and within budget constraints.
- Assisted in the development of new data management procedures, contributing to a more efficient work environment.
- Reduced manual input errors with thorough proofreading and attention to detail in all data entries.
- Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.
- Optimized workflow processes by identifying areas of improvement in current data capture methods
- Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities
- Collaborated with team members to complete large-scale data capture projects on time and within budget constraints
- Contributed to a positive work atmosphere through effective communication and collaboration with colleagues
- Reduced manual input errors with thorough proofreading and attention to detail in all data entries
- Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines
- Developed expertise in multiple database systems, allowing for efficient navigation and prompt resolution of discrepancies when encountered
- Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills
- Supported company growth by consistently meeting or exceeding daily data entry quotas
- Implemented data quality control measures, ensuring accurate and reliable information for decision-making processes
- Streamlined data processing tasks for increased efficiency and productivity
- Maintained strict confidentiality while handling sensitive client information and records
- Demonstrated a consistent track record of reliability and accountability, earning the trust and respect of both supervisors and peers
- Enhanced data accuracy by meticulously entering and verifying information in various databases
- Safeguarded the integrity of captured data by strictly adhering to established security protocols and guidelines
- Built and maintained tracking databases for variety of measuring aspects
- Entered client information into databases quickly and with minimal errors
- Kept optimal quality levels to prevent critical errors and support team performance targets
- Applied data entry knowledge skills to resolve indecipherable or garbled messages
- Coded and processed applications into required electronic formats
- Maintained files, records and chronologies of entry activities
- Verified accuracy and validity of data entered in databases
- Evaluated source documents to locate needed information
- Corrected data entry errors to prevent duplication or data degradation
- Scanned documents and saved in database to keep records of essential organizational information
- Obtained scanned records and uploaded into database
- Searched, extracted and interpreted information to determine correct input procedure
- Committed to continuous learning, actively seeking opportunities for professional development within the field of Data Capturing
- Assisted in the development of new data management procedures, contributing to a more efficient work environment
- Utilized specialized software tools for seamless integration of captured data into the company''s systems
- Participated in ongoing training sessions to stay current with industry best practices and improve overall performance as a Data Capturer
- Sent completed entries for evaluation and final approval
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports
- Assisted with developing data entry processes
- Utilized techniques for increasing data entry speed
- Compared transcribed data with source document to detect and correct errors
- Updated and maintained customer information, documents and records
- Analyzed current data records to provide detailed reports
- Managed and organized documents for data entry tasks
- Followed data entry protocols, rules and regulations
Shop Assistant
Tsikenu Printworks & Stationery
Mpumalanga
01.2018 - 08.2021
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Streamlined store operations with effective inventory management and restocking practices.
- Participated in store meetings to discuss performance metrics, sales goals, and improvement strategies.
- Reduced wait times by efficiently processing transactions at the cash register.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
- Implemented visual merchandising strategies to attract customers and increase sales potential.
- Developed strong product knowledge, effectively educating customers on features and benefits.
- Processed shipments upon arrival, quickly updating inventory systems for accurate tracking.
- Recognized for consistently meeting sales targets through upselling and cross-selling techniques.
- Increased repeat business with exceptional communication skills that fostered long-lasting customer relationships.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Conducted regular inventory audits, identifying discrepancies and maintaining accurate stock levels
- Monitored fitting rooms to provide timely assistance while maintaining security measures against theft
- Assisted customers in locating items, ensuring a positive shopping experience
- Contributed to team success by supporting colleagues during peak periods or staff shortages
- Reduced wait times by efficiently processing transactions at the cash register
- Collaborated with team members to achieve overall store goals and objectives
- Assisted in training new hires on store procedures, policies, and product knowledge
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation
- Developed strong product knowledge, effectively educating customers on features and benefits
- Handled customer returns according to company policies, ensuring a fair resolution for all parties involved
- Increased repeat business with exceptional communication skills that fostered long-lasting customer relationships
- Participated in store meetings to discuss performance metrics, sales goals, and improvement strategies
- Promoted special offers and discounts to boost revenue during promotional events or slow periods
- Greeted customers entering store and offered assistance with requirements
- Completed daily tasks accurately and on-time to support shop needs
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction
- Conducted demonstrations to highlight features and benefits of products
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases
- Organized shelves to remove slow moving items and add new merchandise
- Supported production needs by performing routine tasks using standard procedures and equipment
- Reviewed prices and performed audits to detect and correct price discrepancies
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Created inviting environment for customers by maintaining store organization and cleanliness
- Built customer loyalty and retention by delivering excellent shopping experiences
- Listened to customer needs and desires to identify and recommend optimal products
- Wrapped, boxed and weighed bakery department products
Bus Driver Conductor
TRT Tshwane Rapid Transit
Pretoria, South Africa
05.2014 - 05.2016
- Managed fare collection with accuracy, ensuring timely deposits and accurate record-keeping for company financial records.
- Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
- Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed
- Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices
- Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback
- Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times
- Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference
Education
Diploma - Management Assistant
Nkangala Tvet College
Siyabuswa, South Africa 04.2001 -
Diploma - Tourism Management
UNISA
Pretoria, South Africa 04.2001 -
High School Diploma -
Greenwood College
Pretoria, South Africa 04.2001 -
Skills
Project Management
Document Scanning
Spreadsheet Management
Data entry expertise
Data conversion
Documentation skills
Project Management
Error Correction
File Management
Accuracy and Precision
Timeline
Data Capturer
IEC Independant Electoral Commission
08.2021 - 10.2021
Shop Assistant
Tsikenu Printworks & Stationery
01.2018 - 08.2021
Bus Driver Conductor
TRT Tshwane Rapid Transit
05.2014 - 05.2016
Diploma - Management Assistant
Nkangala Tvet College
04.2001 -
Diploma - Tourism Management
UNISA
04.2001 -
High School Diploma -
Greenwood College
04.2001 -