Thabitha Docars Mnisi

Recruitment and Selection

Recruitment and Selection to be done in accordance with applicable policies and agreed standards and timelines

• Prepare Advert: Job details captured on E-recruitment system and advert released within required time frames
• Applications: Logistical arrangements made and interview packs prepared and distributed to the selection panel members as per the required time frames
• Shortlist: Logistical arrangements made and interview packs prepared and distributed to the selection panel members as per the required time frames. Shortlist compiled and submitted.
• Interviews: Conduct interviews and competency assessments arranged with relevant service provider for selected successful candidate
• Perform Background checks: conducted and Draft submissions to the Commissioner regarding recommended candidates to the posts.
• Regret letters: compiled and forwarded to unsuccessful short-listed candidates.

Unit 1. Conversion of Company to Close Corporation

• Receive new applications, record and track them.
• Verify on CIPRO website and Computron to ensure that annual returns are paid.
• Restoration of close corporations, Request files from metro file company.
• Prepare approved documents for publication of gazette.
• Publish on CIPRO website and resolve queries.

Unit 2 Restoration of CC’s

• Restoration of close corporations, Request files from metro file company.
• Prepare approved documents for publication of gazette.
• Publish on CIPRO website and Resolve queries
• Send demands to clients for Companies annual returns, receive annual returns and check compliance.
• Assisting clients with electronic registration of companies and annual returns.
• Process de-registrations of companies.
• Faxing, printing, photocopying, filling and scanning documents.
• Act on behalf of supervisor during her absence.

• Organising meetings, recording, compiling, transcribing and distributing the minutes.
• Checking stationary levels and ordering new supplies.

Unit: New Company Registration and (E-services and K2 applications)

• Manual Capturing in all types of Companies: Conversion from Close Corporation to Profit Company, Conversion from Coops to Company, Public Company, External Company, State Owned Company, Personal Liability Company and Domestication of Foreign Company.
• Approve applications with correct and accurate company information (System generate certificate and send it to clients).
• Reject none compliance of New manual company registrations applications,
• Submit daily, weekly, monthly and Quarterly stats to team leaders,
• Provide detailed list of transactions processed for quality assurance purpose
• To make input, comment into operating policies, procedures and guidelines within communicated time period and format,
• Report on performance, identify, and escalate performance constraints and any risks, escalate to manager or team leader in writing,
• Logging system errors and faults with ICT for investigation and response.

2006- Appointed to Act as Team Leader for 6 Months (New Companies)

• Monitoring incoming and outgoing documents.
• Prepare or sort received new applications and distribute in the office.
• Compiling daily individual stats, weekly and monthly stats and prepare monthly report.
• Attend to clients complaints and resolve them within expected time, Escalating outstanding queries to next level management if unable to resolve them.
• Keeping the customer updated on the status of the request.
• Organizing meetings for the section.
• Taking minutes at meetings, also distribute minutes.
• Organizing team buildings
• Ensuring office procedures and systems operate efficiently.

New Company Registration (New Act) and Conversion of companies

• Register and process new company via e-services
• Convert company to Pty
• Register External, personal Liability and State Owned company

Assisted Name Reservation Unit for (6 Months - January to June 2021)

• Search new name applications, with approved operating policies, procedures and processes and set norms and standards
• Using New K2 Programme.

2019 - Participated in Exhibition Campaign in reaching all 9 Provinces (Under Corporate Education and Voluntary Compliance Unit)

• Presentations on CIPC products and services
• Educating communities about the new products and services of CIPC
• Assisting Clients on how to lodge documents via new E-services
• Educating clients about the new companies Act
• Assist with New company registration via e-services
• Resolving and escalating all queries (Co-Operatives, Trade Mark, Patent and Companies)

• Provided exceptional services and pleasant shopping experiences to retail customers.
• Recommended complementary purchases to customers, increasing revenue.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.