A highly self-motivated and goal-oriented project professional with 19 plus years of experience. Certified PMP (PMI) and CIPM (I2P2M).
Excellent in CRM (Customer Relation Management), Man Management, Team Building, Project Planning,Project Monitoring and controlling, Quality Management, Communication and decision making.
Project Management- Responsible for end-to-end delivery of Telecom Towers for sharer. Implementation of process, process improvements to reduce delivery TAT. Adopting best quality tools for FTR delivery. Derived Projects using various Project Management tools to complete the project within the time and cost. Supported project team with detailed technical and operational directions to meet the deliverable wrt customer requirements.
Delivered 800+ sites for Airtel/VIL/BSNL sharing in MPCG circle with reduced TAT from 45 days to 27 days.
Customer Relationship Management- Developed and maintained relationships with customer for smooth project handover/closer and to meet required expectations. Kept customer updated about all the development in project. Timely and preapprovals on any changes/deviation to avoid future disputes. Used various tools of CRM to build credibility and transparent relationship with customer.
Zero delay in RFAI vs RFAI acceptance (No business loss). No dispute wrt to delivery with any of the sharer. Score 100% C-sat always.
Partner Management- Involved in identifying efficient partners (vendors) and set-up favorable contracts to get fast Project deliveries. Communicate and explain Project SCOPE clearly, Setting up clear expectations wrt to schedule/delivery/Quality. Setup change request management system to avoid disputes. Timely, structured and periodic governance to monitor partners performance.
Near to zero PRIs. Zero dispute.
1. Circle Planning Head – Lucknow (UPE)
Apr 2018 to Jun 2021
Project Planning- Understanding, implementation and documentation of all planning process. Get site survey/SBC test, Layouts and drawings, BOQ preparation, Compliance reports.
Maintaining Site asset details/FAR. Implementation of Trail / Special Project- Site selection criteria, Design, evaluating and release of site list. Follow up with vendors for site survey & design and issue of BOQ for implementation.
Provide BOQ for New Built Sites and Up-Grade sites within SLA & as per guidelines.
Pre-sales planning support to OPCO and Infratel S&M with mapping data and providing solution.
832 New Sharing BOQ, 17 New Build BOQ, 700 Plus sites Battery Optimization Project, Planning to execution to hand over 3*21KW extreme media hub (Airtel) sites.
Decision Making- Driving Technical Feasibility, take necessary action to make non feasible sites to feasible. Get the TLVA/PLVA/SSCT activity to conclude feasibility. Implement strengthening solutions Tower/Pole/Building strengthening or relocation of site if required.
Relocation -17, Foundation strengthening- 28 sites, 132 tower strengthening.
Cost Variance Analysis – Implementation most cost-effective solution in circle. Preparation of BOQ within the allocated budget. upgrade on existing infra keeping asset aging in consideration. Implementation of any special project in circle with ROI calculation.
Battery Bank optimization (763 plus site)/ DG optimization (136 sites)
2. Circle Quality Head- Indore (MPCG)
Jan 2014 to Apr 2018
Quality Process implementation - Implementing a progressive quality management system to ensure adherence to optimum specifications and quality standards. Provide training and technical support for estimation and execution of capital-intensive projects. Strategize and set up a robust mechanism to deliver greater than 98% FTR (First Time Right) project units.
Improved FTR percentage from 89% to 97%
Monitoring & Controlling Project- Monitoring Project activity closely, implement changes to improve quality, inspection sampling/lot. Random audit, schedule audit. Feedback to improve process. Feedback to evaluate Partners.
More than 1200 New Build, 700 sharing sites Quality check, 30 plus partners teams facilitate with training on Quality work.
Problem Solving- Identify the problems and probable solutions. Help team to navigate challenges and create innovative solutions. Adapting the best solution after Brainstorming, experience from past, new innovative ideas.
3. Program Manager/Zonal Project Manager
Feb 2011 to Jan 2014
To ensure timely deployment of telecom sites with major focus on fast roll out of new built sites with 100% FTR responsibilities as well.
To bring about optimization in partner allocation to achieve business critical timelines and quality.
End to end customer interfacing starting from site acceptance from acquisition team till RFS declaration by operators.
Responsible for planning and execution of all new energy initiatives including accountability for generating desired ROIs for each of the designated projects.
Setting up and be part of effective CFTs with clearly identified objectives and timelines.
Designing layouts & managing installation, configuration, and commissioning of utility equipment.
Responsible to get resolve any kind of conflict/ owner/local public or any other issue.
Handled volume of 200 + sites in monthly roll-out with complete adherence to timeline and quality.
Complete co-ordination with site engineering team for project implementation related to passive infrastructure solutions for active equipment.
Creation of WBS, activity estimation, ensuring availability of man and material,
Design & lay out preparation for tower site.
Project Management
Customer Relations Management
Strong Communication
Problem Solving
Decision making
Employee of the Quarter
Summit Digitel Ltd. Q1- FY 23-24
Employee of the Quarter
Summit Digitel Ltd. Q4- FY 21-22
Team of the Quarter
Summit Digitel Ltd. Q4- FY 21-22
Best Circle Quality head consecutively for 3 years among all circles of Bharti Infratel Ltd.
STAR AWARD
4 times in various roles in Infratel for leading/part of different projects
Best Zonal Deployment Manager 4 times in UPW Circle Infratel
PMP- PMI (2017)
Credential ID- 2047955
CIPM- I2P2M (2023)
Credential ID 13359
CrtPRM-I2P2M (2023)
Credential ID 196
Marital Status : Married
Linguistic Abilities: English & Hindi
Permanent Address
332, MR-3
Mahalaxmi Nagar
Near Pioneer College
Vijay Nagar, Indore (MP)
452010