Sushmita Dey
Jabalpur
Summary
Proven Sales Manager with a track record of enhancing client satisfaction and boosting sales revenue at My House Design. Excelled in relationship building and sales planning, leading to significant client base expansion. Skilled in CRM software and motivational coaching, achieving notable team performance improvements without exceeding a single numerical percentage. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
3
3
years of professional experience
Work History
Sales Manager
My House Design
06.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Assistant
Modern House Maker
05.2021 - 05.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Education
Post Graduate Diploma in Computer Application - Computer And Information Sciences
PGDCA
Sagar, India07.2014
B.com With Entrepreneurship - B.com
RDVV
Jabalpur, India04.2012
High School Diploma -
Army School No. 1
Jabalpur, India04.2009
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Client Relationship Management
- Sales Presentations
- Sales Planning
- CRM Software
Languages
Hindi
Bilingual or Proficient (C2)
Bengali
Advanced (C1)
English
Intermediate (B1)
Timeline
Sales Manager
My House Design
06.2024 - Current
Sales Assistant
Modern House Maker
05.2021 - 05.2024
Post Graduate Diploma in Computer Application - Computer And Information Sciences
PGDCA
B.com With Entrepreneurship - B.com
RDVV
High School Diploma -
Army School No. 1
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