SUNIL DUTT Gautam
Operations Manager
Sheopur
Summary
I started my professional journey in July 2019 as a Medical Representative. Due to the pandemic lockdown, I transitioned into the e-commerce sector in September 2020 with Amazon SPN, successfully managing customer relations and seller accounts on the Amazon platform. In March 2023, I joined the KBS Group of Education as a Counselor and RTE Portal In-charge, managing administrative responsibilities until May 2024. Currently, I am leveraging my diverse experience in operations and client management as an Associate Manager at Classic Creators Events, where I have been working since May 2024.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Associate Manager
Classic Creators Events
05.2024 - Current
- Led and coordinated end-to-end event logistics, ensuring seamless execution and high client satisfaction.
- Managed vendor relationships, budget allocations, and cross-functional teams to deliver projects within tight deadlines.
- Optimized operational workflows to handle fast-paced, high-pressure event environments successfully.
Counselor & RTE Portal In-charge
KBS Group of Education
03.2023 - 05.2024
- Headed the operations and data management of the government’s RTE (Right to Education) Portal, ensuring 100% compliance and accurate documentation.
- Provided professional academic and career counseling to students and parents, enhancing enrollment rates.
- Streamlined administrative processes and maintained critical institutional records with high confidentiality.
Customer Relations & Account Manager
Teleside Infotech (Amazon SPN)
09.2020 - 12.2022
- Overlooked and managed Amazon seller platform accounts, driving revenue growth and improving seller performance metrics.
- Resolved complex customer relations issues and acted as the primary point of contact for high-value client accounts.
- Analyzed daily sales and inventory reports on the e-commerce platform to implement strategic improvements.
Medical Representative
Canthus Pharma
07.2019 - 04.2020
- Promoted pharmaceutical products to healthcare professionals, consistently achieving regional sales targets.
- Conducted market research to identify new business opportunities, contributing to expansion of client base.
- Maintained strong professional relationships with doctors, pharmacists, and distributors, enhancing collaboration and support.
Education
Master of Arts - Sociology
Govt. PG College, Sheopur
Sheopur, India 04.2001 -
Bachelor of Science - Biology, Chemistry
Govt. PG College, Sheopur
Sheopur, India 04.2001 -
High School Diploma -
Sharda Sr. Src. School, Itawa
Itawa 04.2001 -
No Degree -
Sharda Sr. Sec. School, Itawa
Itawa, Kota 04.2001 -
Skills
Operations & Management: Event Management, Project Coordination, Vendor Management, Team Leadership
Client & Customer Relations: Account Management, Customer Relationship Management (CRM), Professional Counseling
Technical & Platform Skills: Amazon Seller Central (SPN), RTE Government Portal, Data & Record Management
Soft Skills: Problem-Solving, Adaptability, Strong Verbal & Written Communication, Crisis Management
Timeline
Associate Manager
Classic Creators Events
05.2024 - Current
Counselor & RTE Portal In-charge
KBS Group of Education
03.2023 - 05.2024
Customer Relations & Account Manager
Teleside Infotech (Amazon SPN)
09.2020 - 12.2022
Medical Representative
Canthus Pharma
07.2019 - 04.2020
Master of Arts - Sociology
Govt. PG College, Sheopur
04.2001 -
Bachelor of Science - Biology, Chemistry
Govt. PG College, Sheopur
04.2001 -
High School Diploma -
Sharda Sr. Src. School, Itawa
04.2001 -
No Degree -
Sharda Sr. Sec. School, Itawa
04.2001 -