Sonali Raghuvanshi
Indore
Summary
Proficient store manager dedicated to growth of the organization, management and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives.
Overview
8
8
years of professional experience
Work History
Store Manager (Acting Cluster Manager)
Urban Ladder (Reliance Industries LTD)
07.2022 - Current
- To manage store size of 3 thousand sq. ft. area and 1 SB of 1800 sq ft area with team size of 5 people.
- Conceptualizing sales strategies & promotional activities to deliver targeted top lines as per business plan by ensuring targeted sales volumes for MP.
- To manage inventory control, cash managment and store opening and closing procedures for both the stores.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Store Manager
Chumbak Design Pvt.ltd
03.2020 - 07.2022
- Manage all aspects of store operations, organization, maintenance and purchasing functions.
- Boost sales substantially by effectively cultivating customer rapport and delivering superior customer service.
- Proactively identify performance gaps and implement process improvements.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Store Manager
French Connection (FCUK)
04.2019 - 03.2020
- To effectively manage the store and achieve the sales targets.
- Complete schedule and assign duties and responsibilities to the store’s team.
- To track the individual performance and push/motivate them if needed.
- To keep a track on category contribution and make sure all the categories contribute well.
- To manage store’s inventory and plan accordingly.
- To keep a tab on competitors and make sure to generate healthy numbers to get a good market share.
- To make sure all the SOPs are followed.
Senior Fashion Consultant
GAP (Arvind Lifestyle Brands Ltd.)
07.2018 - 03.2019
- To take care of sales and overall responsibilities of Man's department.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- To take care of my individual KPI's, daily targets and maintaining display of the assigned department.
- Mentored junior staff members, fostering a supportive work environment that encouraged professional development.
Fashion Consultant
Calvin Klein (CK)
01.2017 - 06.2018
- Welcoming customers by greeting them, offering them assistance.
- Built strong customer relationships through excellent communication skills and product knowledge.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Developed and grew leads through repeat business and customer referrals.
Education
Bachelors of Commerce -
DAVV
Indore, India12.2017
Skills
- Strategic thinker
- Goal-oriented
- Relationship building and management
- Team leadership
- Operations Management
- Confidant and punctual
Timeline
Store Manager (Acting Cluster Manager)
Urban Ladder (Reliance Industries LTD)
07.2022 - Current
Store Manager
Chumbak Design Pvt.ltd
03.2020 - 07.2022
Store Manager
French Connection (FCUK)
04.2019 - 03.2020
Senior Fashion Consultant
GAP (Arvind Lifestyle Brands Ltd.)
07.2018 - 03.2019
Fashion Consultant
Calvin Klein (CK)
01.2017 - 06.2018
Bachelors of Commerce -
DAVV
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