Summary
Overview
Work History
Education
Skills
Timeline
Generic

Somahle Magdelina Mazibuko

Skills Development Facilitator
Mbombela

Summary

Dynamic Skills Development Facilitator with a proven track record at Ehlanzeni District Municipality, adept in training facilitation and community engagement. Successfully aligned skills development strategies, enhancing employee capabilities and service delivery. Committed to capacity building and policy analysis, fostering strong stakeholder relationships to drive continuous improvement in organizational performance.

Overview

21
21
years of professional experience

Work History

Skills Development Facilitator

Ehlanzeni District Municipality
11.2024 - Current
  • Align and implement the skills development strategy and objectives through consultation and participation with internal forums/committees and external Training Authorities / Skills Development Functions and Services
  • Communication ad continuous improvement strategy , by interacting with representing the municipality on aspects related Education, Training and Development
  • Participating in discussion forums related to the skills development initiatives, strengths and weaknesses of current interventions, opportunities available and recommendations to support improvement (SDF Forums, Training Committee meetings etc)
  • To ensure functionality contributes to the development of employees and sound relationship with stakeholders / role-players cultivated and maintained enabling the organization to keep abreast of trends and improve its service level.
  • To ensure critical skills and learning interventions are identified enabling the organization to plan, prioritize and implement programmes that contribute to efficiency and quality of service delivery
  • Co-ordinate training based on relevant topics and functionalities by ensuring methodology and approach of training and learning programme support to development of employees and improving their abilities to comprehend concepts and procedures in the workplace



Coordinator : Office of the Executive Mayor

Ehlanzeni District Municipality
11.2017 - 10.2024
  • Coordinates activities and requirements associated with the Executive Mayor's office through the application of coordination, prioritization and planning of special events, outreach programmes, meetings and other functions to be attended by the Executive Mayor
  • Planning and managing protocol aspects of official events hosted by the Office of the Executive Mayor whilst maintaining a positive image of the Executive Mayor
  • Maintaining executive correspondence / information and record keeping system and accessing records of discussions and correspondence


Executive Secretary to the Executive Mayor

Ehlanzeni District Municipality
10.2016 - 11.2017
  • Co-ordinates activities and requirements associated with Executive Office through the application of administrative and secretarial procedures and, execution of sequences associated with the communication, planning, prioritization and organisation of critical, confidential and important appointments, events/functions and meetings

Administrative Officer: Council Support

Mbombela Local Municipality
08.2015 - 10.2016
  • Providing secretarial support to Council and other committees of Council
  • Attending portfolio committee and council meetings for the purpose of taking minutes and recording of proceedings.
  • Responsible for the compilation of Portfolio Committee and Council agendas, minutes and keeping an official set of every meeting for safety custody. Editing of reports received from all departments and check to see if they conform to set guidelines


Secretary to the Speaker

City of Mbombela Local Municipality
05.2010 - 08.2015
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

Office Manager

Nedbank Pty Ltd
10.2008 - 04.2010
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Receptionist

PPE Technologies
10.2005 - 10.2006
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Administrative Assistant

Department Of Education
07.2004 - 12.2004
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Data Capturer

Department Of Education
07.2004 - 08.2004
  • Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
  • Maintained strict confidentiality while handling sensitive client information and records.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Verified accuracy and validity of data entered in databases

Receptionist

Coca Cola Fortune
01.2004 - 06.2004
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Education

MBA -

Milpark Business School
Johannesburg, South Africa
04.2001 -

BBA - Project Management

MANCOSA
Pretoria, South Africa
04.2001 -

B-Tech Degree - Public Administration

TUT
Mbombela
04.2001 -

Public Management - Public Administration

UNISA
Pretoria
04.2001 -

No Degree - Sales And Marketing

Damelin
Mbombela
04.2001 -

Skills

Gender mainstreaming

Monitoring and evaluation

Adaptive learning

Community engagement

Policy analysis

Capacity building

Training facilitation

Resource mobilization

Environmental awareness

Timeline

Skills Development Facilitator

Ehlanzeni District Municipality
11.2024 - Current

Coordinator : Office of the Executive Mayor

Ehlanzeni District Municipality
11.2017 - 10.2024

Executive Secretary to the Executive Mayor

Ehlanzeni District Municipality
10.2016 - 11.2017

Administrative Officer: Council Support

Mbombela Local Municipality
08.2015 - 10.2016

Secretary to the Speaker

City of Mbombela Local Municipality
05.2010 - 08.2015

Office Manager

Nedbank Pty Ltd
10.2008 - 04.2010

Receptionist

PPE Technologies
10.2005 - 10.2006

Administrative Assistant

Department Of Education
07.2004 - 12.2004

Data Capturer

Department Of Education
07.2004 - 08.2004

Receptionist

Coca Cola Fortune
01.2004 - 06.2004

MBA -

Milpark Business School
04.2001 -

BBA - Project Management

MANCOSA
04.2001 -

B-Tech Degree - Public Administration

TUT
04.2001 -

Public Management - Public Administration

UNISA
04.2001 -

No Degree - Sales And Marketing

Damelin
04.2001 -

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Somahle Magdelina MazibukoSkills Development Facilitator