Experienced IT professional with over 3 years of expertise in the Telecom Domain. Demonstrated excellence in product catalog implementation and solutioning. Skilled in requirement elicitation and gathering, including business, system, functional/non-functional requirements, and data mapping specifications. Proficient in creating customized requirement documentation templates. Hands-on experience in Catalogue implementation for MEC and EPC. Background includes production/application support, analysis, and successful management of major E2E releases for multiple applications.
- Implementation of Product Offers ,Billing Offers , SPSs , Product Spec, Component on Product catalog.
- Created high-level design/requirement documents for application development, ensuring clear guidelines for the development team .
- Executed day-to-day production implementations using EPC, CRM, CSM testing, ensuring smooth and efficient operations.
- Provided production and application support delivery.
- Successfully implemented BAU requests in the production environment, ensuring minimal disruption to business operations.
- Implementation of Various Product offering , Billing offers, Components, Product Spec, on Product Catalog (MEC).
- Collaborated with cross-functional teams to execute end-to-end major releases, involving integration of multiple applications, from development to delivery to production
deployment, ensuring seamless operations and timely delivery.
- Supported configuration and release management of the product catalog, ensuring optimal performance and alignment with business objectives.
- Created documents for application development, ensuring clear guidelines for the development team.
- Executed day-to-day production implementations using Ensemble, EPC, and conducted Price plan configuration,
CRM, CSM testing, ensuring smooth and efficient operations.
- Provided production and application support, including designing new requirements in Amdocs billing & ordering (MEC), ensuring uninterrupted service delivery.
- Successfully implemented BAU requests/CR in the production environment, ensuring minimal disruption to business operations.
Product Catalog
Telecom BSS
JIRA
Amdocs Billing
Amdocs CRM
Telecom Billing
Ordering
Release Management
Remedy
Octane
User Stories
Python
Mysql
Unix/Shell Scripting
Vodafone Italy
15 Months
Implementation Of New Devices, Billing Offers and Product Offers,
Defining Rules on Components and Production Support
Three UK
18 Months
- Spearheaded prime system integration for digital
and MEC catalogue products and services for a major
telecom service provider in the UK.
- Implemented Amdocs system integration to enhance
customer experience and streamline operations.