SHIVAM CHAURASIA
Assistant Manager -Projects/Sales
Indore
Summary
Dedicated professional with over 10 years of experience in project management and sales coordination across diverse roles. Expertise in executing machine projects and managing spare parts, with a strong focus on enhancing customer relations to ensure timely deliverables and high-quality service. Recognized for exceptional performance, leadership skills, and a commitment to continuous improvement, poised to contribute effectively to organizational growth. Proven ability to drive results and foster collaboration within teams to achieve strategic objectives.
Overview
11
11
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Assistant Manager (Project Execution & Sales )
IMA-PG India Pvt Ltd
07.2019 - Current
- Responsible for New Machine Project Execution and Change parts/Spare Parts of Blister Packing, ensuring on-time delivery with excellent quality products.
- Understand customer requirements and map them to product or system solutions.
- Reviewing URS, Technical Quotations, and new projects after receipt of order.
- Conducting Technical Discussions with clients and Project Review Meetings.
- Led cross-functional teams (design, procurement, operations) to achieve project milestones.
- Supervised day-to-day engineering drawings, data sheets and operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Conduct FAT and Ensure compliance with standards (ISO, ASME,etc.).
- Reduced project delays by implementing statistical analysis and corrective actions.
- Delivered 20+ Machine projects and 200+ format parts /spare parts on schedule, achieving 95% client satisfaction.
- Consistently achieved (1.5 Cr) monthly and annual (18Cr) sales revenue targets.
- Identify opportunities for new product lines or improvements.
- Utilized statistical analysis of project delays, sales invoices, and business areas to determine actions needed to complete the project within the timeline.
- Created Monthly Synopsis, Trend & Year on Year comparison reports.
- Analyzed sales data from branches to identify trends and patterns in product combinations.
- Develop and maintain comprehensive sales reports and dashboards using tools of Excel and Power BI.
Inside Sales Engineer
Zirkel Infraca India Pvt Ltd
08.2018 - 05.2019
- Interpret customer specifications and match them with product capabilities.
- Manage CRM data and update sales pipelines.
- Provide technical support during the sales process.
- Follow up with customers on quotes, POs, and service feedback.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- MIS Reports Generating periodically like daily, weekly, fortnightly, and monthly.
- Consistently met or exceeded quarterly sales targets through diligent account management.
E&I Engineer
THERMAX Limited
07.2017 - 06.2018
- Fixing up appointments and visiting customer sites.
- Oversaw the installation, commissioning, start-up, operation, optimization and maintenance stages for multiple projects involving E&I systems.
- Installation, Calibration, and Preventive maintenance of various field instruments.
- Coordinate with OEMs and vendors for technical support.
- Lead preventive/predictive maintenance for E&I assets.
- Participate in plant outages, shutdown planning, and commissioning activities
- Conducted comprehensive risk assessments to identify potential hazards associated with E&I equipment and systems.
Business Development Executive
TATA Business Support Service Limited
03.2015 - 07.2017
- Making outbound calls to find qualified leads throughout India.
- Conduct cold calls, into meetings, and client follow-ups.
- Generating sales and achieving targets.
- Identifying opportunities and weaknesses within territories for business development
- Negotiate terms and close deals collaboratively.
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
Master of Business Administration (MBA) - Operation and Marketing Management
DAVV University
Indore 05.2001 -
Bachelor of Engineering (B.E) - Electronics And Communications Engineering
RGPV University
Bhopal06-2014
Skills
Email management
Solution selling
Strategic business planning
Effective team leadership
Operational management
Customer engagement
Project management
Generative AI
Power BI data visualization
SQL data analysis
ERP implementation experience
Excel proficiency
Project management
Supply chain management
SAP proficiency
Strengths
- Problem-solving and decision-making: Adept at tackling data-related challenges, employing analytical methods to devise effective solutions, and continuously optimizing processes for enhanced efficiency
- Learning Ability: Quick learner, confident, and determined
- Persuasiveness: Good convincing skills and a passion for work
- Collaboration and Teamwork: Worked in a team to deploy processing pipelines, enhancing operational intelligence extraction.
Certification
Data science
Timeline
Assistant Manager (Project Execution & Sales )
IMA-PG India Pvt Ltd
07.2019 - Current
Inside Sales Engineer
Zirkel Infraca India Pvt Ltd
08.2018 - 05.2019
E&I Engineer
THERMAX Limited
07.2017 - 06.2018
Business Development Executive
TATA Business Support Service Limited
03.2015 - 07.2017
Master of Business Administration (MBA) - Operation and Marketing Management
DAVV University
05.2001 -
Bachelor of Engineering (B.E) - Electronics And Communications Engineering
RGPV University