Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shailly Soni

Senior Ecommerce Manager
Indore

Summary

Results-driven Senior Ecommerce Manager with over 6 years of experience in managing and optimizing e-commerce platforms. Proven expertise in developing and implementing strategic plans to increase sales, enhance customer experience, and drive growth. Adept at utilizing data analytics to inform decision-making and improve performance metrics. Skilled in team leadership, project management, and cross-functional collaboration.

Overview

7
7
years of professional experience

Work History

Senior E-commerce Manager

Lio Cosmeds
Bhopal (Remote)
11.2024 - Current
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Works on the onboarding processes of new e-commerce portals.
  • Develop a comprehensive e-commerce strategy to increase online sales.
  • Optimize existing landing pages by utilizing A/B testing techniques.
  • Use change methodologies to increase sales, and lead projects for increased productivity.
  • Plan and implement site content updates, merchandising of newly launched products, integrated campaigns, and promotions.
  • Coordination with the team to develop promotional campaigns for products on the portals.
  • Create reports on website analytics, and identify opportunities for improvement in conversions and engagement rates.
  • Provide technical support related to e-commerce issues, such as order processing or product availability inquiries.
  • Improve profit margins by effectively managing expenses, budget, and overhead, increasing closings, and optimizing product turns.

Senior E-commerce Manager

EM5
Indore
02.2023 - 10.2024
  • Managed diverse eCommerce platforms, including Amazon (Vendor Central), Flipkart, Myntra, Tata Cliq, Jiomart, Shopify, and others, ensuring seamless operations across all channels.
  • Monitored platform performance through detailed analytics and reporting, identifying opportunities for optimization, and implementing data-driven solutions to improve KPIs.
  • Oversaw end-to-end eCommerce operations, including inventory management, order processing, and customer service, ensuring streamlined workflows and operational efficiency.
  • Designed and executed targeted advertising campaigns and promotional strategies to maximize brand visibility and sales.
  • Proficient in advanced cataloging techniques (A+ Content) to enhance product presentation and drive conversions.
  • Managed FBA shipments, purchase orders (POs), and logistics, ensuring timely fulfillment, and compliance with platform-specific requirements.
  • Built and maintained strategic partnerships with third-party vendors and service providers, enhancing product offerings and improving customer satisfaction.
  • Directed and mentored a cross-functional team comprising eCommerce and customer service professionals, fostering collaboration and performance excellence.
  • Led the onboarding process for integrating new eCommerce portals, ensuring a smooth and efficient transition.
  • Functioned as a dynamic eCommerce Manager, adeptly handling multiple responsibilities to support business growth.
  • Collaborated with marketing, IT, and customer service teams to create a seamless and engaging online shopping experience, aligning operations with business objectives.

E-Commerce Manager

Vlado Sky Enterprise Pvt. Ltd., Himalayan Organics
08.2020 - 01.2023
  • Managed 20+ eCommerce portals for a single company, overseeing multiple brands.
  • Handled end-to-end eCommerce account management, including cataloging, processing, and inventory control.
  • Strategized and executed advertising campaigns and promotional activities to drive sales.
  • Possess strong expertise in advanced product cataloging (A+ content).
  • Led promotional campaigns to enhance brand visibility and engagement.
  • Managed shipments, purchase orders (POs), and logistics coordination.
  • Led a team, ensuring efficient workflow and performance optimization.
  • Worked on certification processes, including organic certification, and category-specific compliance.
  • Spearheaded the onboarding process for new eCommerce portals.
  • Served as an eCommerce Multitasking Manager, overseeing multiple aspects of operations.
  • Managed overall eCommerce operations, including inventory management, order fulfillment, and process optimization.

Ecommerce Account Manager

Reeformers
08.2018 - 07.2020

• Handled 20+ accounts on the same time. Worked with many brands.
• Worked in the categories like Health & Personal Care, Home & Kitchen, Clothing, Toys, Jewelry, Books, Electronics, Grocery, Shoes & Handbags, Office Products etc.
• Worked on Amazon.com accounts.
• Worked on overall Ecommerce accounts management (Listings. operations, Inventory, processing. Ads, promotions etc.)
Run Advertisements and promotions on different categories for many sellers.
• Worked with many brands of different categories.
Worked on FBA shipments of allotted sellers, also which is directly assigned by Amazon team.
Written content for many brands and category.
• Worked on Amazon listings quality check which is directly assigned by Amazon Team.

Education

MBA - Marketing & Business Analytics

Devi Ahilya Vishwavidhyalaya
Indore
07.2023

Engineering - Civil Engineering

RGPV
Indore
07.2018

Skills

  • Sales strategy development
  • Product management
  • Brand-building strategies
  • Data Analytics
  • Direct Sales
  • Strategic Planning
  • Analytical Thinking
  • Team Collaboration
  • Organizational skills
  • Multitasking abilities

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Senior E-commerce Manager

Lio Cosmeds
11.2024 - Current

Senior E-commerce Manager

EM5
02.2023 - 10.2024

E-Commerce Manager

Vlado Sky Enterprise Pvt. Ltd., Himalayan Organics
08.2020 - 01.2023

Ecommerce Account Manager

Reeformers
08.2018 - 07.2020

MBA - Marketing & Business Analytics

Devi Ahilya Vishwavidhyalaya

Engineering - Civil Engineering

RGPV
Shailly SoniSenior Ecommerce Manager