Stein Manuel
hardware technician
Kochi,kerala
Summary
Proficient Hardware technician thrives setting up and maintaining stations, training users and supporting pivotal process improvements to systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with developers to continuously improve tools and resources.
Overview
6
6
years of professional experience
Work History
Hardware Technician
Interdive
08.2020 - Current
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Trained and supported end-users with software, hardware, and network standards and use processes.
- Collaborated with other departments to identify and solve hardware issues.
- Reduced downtime by performing timely maintenance on computer hardware systems.
- Provided basic end-user troubleshooting and desktop support.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Strategically implemented new computer projects and hardware installations to improve workflow for [Number] employees.
Service Technician
Zion Tech
08.2018 - 08.2020
- Provided technical support and maintenance services for range of computer hardware and software.
- Assisted training end users on proper use of hardware and software to deliver excellent customer service.
- Developed user manuals and technical documentation to increase usability.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Education
Diploma in Hardware and Networking -
Data Centre Operations Management
Banglore, indiaComputer Hardware and Networking Diploma -
Kerala State Rutronix
kochi, Ernakulam04.2018
Skills
- Computer Configurations
- Troubleshooting and Diagnostics
- Software Installation
- Printers and Peripherals Installation
- Hardware Replacement
- Expense Reporting
- Installation and Repair
- Laptop Servicing
- Hardware and Software Configuration
- System Testing
- Operating System Configuration
Languages
English
Malayalam
Hindi
Personal Information
Title: hardware technician
Hobbies and Interests
- Listening to music
- Photography
photography , music
Photography as a hobby is an opportunity to document every part of my journey, no matter how small it may be. listining to music is also great ways to express yourself, but photography is one of the quickest ways to document something important
Timeline
Hardware Technician
Interdive
08.2020 - Current
Service Technician
Zion Tech
08.2018 - 08.2020
Diploma in Hardware and Networking -
Data Centre Operations Management
Computer Hardware and Networking Diploma -
Kerala State Rutronix
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