Sanjay Dutt Mishra
Aspiring Customer Support Executive
Shahdol
Summary
Aspiring Banking Professional with a robust foundation in banking principles and practices, dedicated to leveraging my knowledge and experience to educate and inspire the next generation of Banking and SSC professionals. I am eager to transition into a lecturing role to provide valuable insights and practical knowledge to aspiring students. With a background that includes, a passion for continuous learning, I am well-equipped to deliver engaging and informative lectures. My commitment to fostering a dynamic and interactive learning environment, coupled with my ability to simplify complex banking and SSC concepts, positions me to effectively mentor and guide students towards achieving their career goals in the banking and SSC sector.
Overview
2
2
Languages
Work History
CSR
Teleperformance
07.2019 - 11.2019
- Excelled in delivering exceptional customer service and support, ensuring high levels of client satisfaction, and loyalty.
- Effectively managed and resolved customer inquiries and issues, demonstrating strong problem-solving skills and attention to detail.
- Maintained a deep understanding of Western Union Bank's services and products, providing accurate information and assistance to customers.
- Consistently met and exceeded performance targets, contributing to the overall success and reputation of the customer service team.
Education
Bachelor of Engineering - Electrical Engineering
IG Engineering College
Sagar 04.2001 -
Higher Secondary - Science
Vikas Vidyaniketan
Vishakhapatnam 04.2001 -
High School Diploma -
Kendriya Vidyalaya
Dhanpuri 04.2001 -
Skills
- Administrative Skills 95%
- Analytical Skills 89%
- Subject Matter Expertise 93%
- Communication Skills 90%
- Technological Proficiency 90%
- Time management 96%
Accomplishments
- Qualified in the following Exams
- 1. SBI CLERK 2022
- 2. FCI AG-III 2022
- 3. SSC CGL 2022
- 4. IBPS CLERK 2023
- 5. LIC ADO 2023
- 6. M.P. PATWARI 2023
- 7. SBI CLERK 2023
- 8. IBPS clerk 2024
- 9. IBPS PO 2024
- 10. SBI clerk 2024
- 11. IBPS PO 2025
- 12. NIACL AO 2025
Timeline
CSR
Teleperformance
07.2019 - 11.2019
Bachelor of Engineering - Electrical Engineering
IG Engineering College
04.2001 -
Higher Secondary - Science
Vikas Vidyaniketan
04.2001 -
High School Diploma -
Kendriya Vidyalaya
04.2001 -