Sandra Nortje
Experienced Credit Controller with strengths in credit analysis, debtor management, and debt recovery. Skilled in resolving billing issues, reducing overdue balances, and maintaining accurate reconciliations through advanced Excel and strong attention to detail.
Detail-oriented credit control professional with extensive experience managing debtor ledgers, aged debt, and account reconciliations. Strong in credit risk review, billing inquiries, and cross-functional communication. Known for accurate reporting, problem-solving, and improving cash flow through effective collections.
Adaptable and deadline-driven professional with a background in credit control and client-facing service. Known for strong negotiation, credit assessments, and clear communication with sales and finance teams. Focused on reducing overdue accounts and supporting sound credit decisions.
Experienced with credit management, debt collection, and risk assessment. Utilizes analytical skills and effective communication to resolve outstanding debts. Knowledge of financial regulations and best practices in credit control.
Work History
Credit Controller
4 Years 2 Months- Managed debtor ledgers, ensuring accurate allocation of payments and timely account reconciliation.
- Monitored aged debt reports, prioritizing collection activity and reducing overdue balances.
- Contacted customers to resolve payment issues, disputed invoices, and outstanding balances.
- Reviewed credit limits and account terms, supporting risk-based decisions for new and existing accounts.
- Investigated ledger discrepancies, correcting postings and maintaining data accuracy across accounts receivable records.
- Coordinated with sales and finance teams to resolve billing queries and secure prompt payment.
- Prepared regular credit control updates, highlighting overdue accounts and escalation priorities.
Hairstylist
11 Years 1 Month- Delivered precision cuts, coloring, and styling services aligned with client preferences.
- Recommended appropriate treatments and retail products based on hair type and condition.
- Consulted clients to identify desired styles, hair conditions, and maintenance needs.
- Sanitized tools, stations, and work areas to maintain safety and hygiene standards.
- Scheduled appointments and managed client flow to support efficient salon operations.
- Updated client records to track formulas, service history, and styling preferences.
- Trained junior stylists on cutting techniques, coloring processes, and customer service.
- Adapted techniques to deliver consistent results across diverse hair textures and styles.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
Education
Master of Arts - Hairdresser
Skills
Adult collering
I love to be by my self if i have time for my self, then i will sit and color in to my coloring book.