Asian Culture
Robyn Crosby
Sales Consultant
Johannesburg
Summary
Dynamic Sales Consultant with a proven track record at UDM International, excelling in customer relationship management and consultative sales techniques. Expert in understanding client needs, fostering satisfaction, and enhancing customer retention. Adept at multitasking and community networking, contributing to a collaborative environment that drives sales success.
Hardworking employee enthusiastic on learning about the insurance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Sales Consultant
UDM International
03.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Hair Salon Assistant
Rosa's Hair
05.2023 - 01.2024
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Education
Bachelor of Tourism Management - Tourism And Hospitality Management
University of Johannesburg
Johannesburg, South Africa 04.2001 -
High School Diploma -
Florida Park High School
Johannesburg, South Africa 04.2001 -
Skills
Time management
Community networking
Customer liaison
Sales funnel management
Customer relationship management
Customer service
Relationship building
Customer retention
Interests
Reading
I've been an avid reader since the fourth grade. Books used to be how I escaped especially when in stressful situations. Today I still read to escape my day to day, and have set a goal for myself to finish one book each month this year, this way I can maintain my love for reading and still make time for other important things in my life.
Timeline
Sales Consultant
UDM International
03.2024 - Current
Hair Salon Assistant
Rosa's Hair
05.2023 - 01.2024
Bachelor of Tourism Management - Tourism And Hospitality Management
University of Johannesburg
04.2001 -
High School Diploma -
Florida Park High School
04.2001 -
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