Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rishabh Pandey

Bhopal

Summary

Results-oriented Digital Marketing Executive with over 3 years of experience in designing, implementing, and optimizing complex automated workflows and CRM strategies. Adept at leveraging advanced automation tools, including Zapier, Zoho CRM, HubSpot, and AI-driven platforms, to enhance operational efficiency, streamline client onboarding, and drive lead nurturing success. Proven ability to identify process bottlenecks, develop robust documentation (SOPs), and collaborate with leadership to implement impactful system improvements. Seeking to contribute expertise in a challenging role focused on system optimization and client lifecycle management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Marketing Coordinator

We Win Limited
07.2024 - Current
  • Tracked and reported on marketing campaign responses.
  • Boosted brand awareness with target customer demographics with social and website blogs.
  • Composed daily posts for social media and helped build corporate presence on Linkedin.
  • Managed LinkedIn social media presence, consistently publishing 12-15 posts per month.
  • Authored and published weekly blogs on the company website, demonstrating strong written communication and content management skills.

Digital Marketing Executive

We360.ai
01.2024 - Current
  • Designed and implemented comprehensive automation workflows for email nurturing and CRM deal qualification, significantly streamlining sales processes.
  • Managed and configured Zoho CRM and HubSpot CRM, including full operational setup of workflows, forms, and account settings, ensuring efficient client data management.
  • Utilized Zapier and other integration tools to connect various applications, automating critical business processes and enhancing operational efficiency.
  • Leveraged AI tools such as ChatGPT, Qwen AI, Perplexity, Mistral, and Grok for advanced content creation and to support daily operational tasks.
  • Developed and executed end-to-end email campaigns for both inbound and outbound strategies, including comprehensive email nurturing sequences across all customer journey stages (lost client, on hold from management, demo schedules, demo done).
  • Authored and published daily Medium blogs (20-30 monthly) and managed forum content and marketing, enhancing brand visibility and engagement.
  • Applied conversion rate optimization (CRO) techniques to enhance website performance, increasing click and view rates.

Sigmanaut (Freelance)

Ergo Platform
05.2022 - Current
  • Managing and communicating with customers via multiple social networking channels Ergo Discord, Telegram, Reddit, Communicate with followers, respond to queries regarding DeFi, DAO's, NFT's, Wallets, trading, Mining.
  • Make graphic art, or create videos or tutorials that the community can use. Documentation, writing/editing articles and infographics that explain how to use Ergo and its ecosystem.
  • Help bring new people into the community. Managing and communicating with customers via multiple social networking channels Ergo Discord, Telegram, Reddit, Communicate with followers, respond to queries regarding DeFi, DAO's, NFT's, Wallets, trading, Mining.
  • Make graphic art, or create videos or tutorials that the community can use. Documentation, writing/editing articles and infographics that explain how to use Ergo and its ecosystem.
  • Help bring new people into the community.

Project Management Coordinator

EcoXperia
01.2024 - 06.2024
  • Managed and oversaw the development and launch of a new website on Wix, demonstrating strong project management and technical aptitude.
  • Implemented regional Google marketing strategies, achieving top 5 ranking for key search terms, showcasing ability to drive measurable results and optimize digital presence.

Community Manager

Partnr Network
05.2023 - 12.2023

Held LinkedIn Audio Events / Twitter spaces every Week

  • Hiring Talent (candidates) / Talent Acquisition
  • Help in project partnership
  • Content Creation
  • Conducted quizzes every Tuesday
  • Engage with Community
  • Mailchimp for Newsletter and automation
  • Validator, Business Development and Tech

Growth Hacker

Komet
12.2021 - 03.2022
  • To write engaging and sharable content on Cryptocurrency market, managing social media platforms like Twitter and Instagram.
  • Identifying growth opportunities for the company.

Blockchain News Researcher & SEO Analyst

The Coin Republic
12.2020 - 11.2021
  • My role is to maintain website ranking on Google ( SEO ) and to research on latest trends on Blockchain technology & cryptocurrency market and then assign article to writers.


  • Skills: Social Media Marketing · Blockchain Analysis · Research · Cryptocurrency Market Research · Search Engine Optimization (SEO)

Content Writing (Blockchain & Cryptocurrency)

CSZR Digital
05.2021 - 08.2021
  • Write engaging, sharable, and authentic news stories on the cryptocurrency and FinTech market across different platforms like the company's website, Instagram, LinkedIn, etc.
  • Write marketing articles for ICO clients ensuring optimum engagement and marketing of the product or services.
  • Work on reference writing about blockchain and cryptocurrency.

Education

WEB3 - Ethereum Development

Alchemy University
11-2022

Intensive Course - Cryptography And Network Security

Indian Institute Of Technology
07-2022

Bachelor of Technology - Electronics And Communication Engineering

Oriental Institute of Science & Technology
Bhopal, India
07-2021

Skills

  • Workflow Automation: Zapier, Zoho CRM Automation, HubSpot CRM, Mailchimp, Loops, Instantly, Email Nurturing Sequences, CRM Deal Qualification Automation Proficient in rapidly learning and adapting to new platforms like Go High Level due to extensive experience with similar comprehensive CRM and marketing automation systems
  • CRM Management: Lead Scoring, Tagging, Email Workflows, Customer Lifecycle Management, Dashboard Maintenance Experienced in data organization and tracking, highly adaptable to platforms like Airtable for managing processes and progress
  • Process Optimization & Documentation: ClickUp (Familiarity with similar project management tools), SOP Management, System Improvement, Bottleneck Identification, Google Docs, Strong Written Communication
  • AI & Tools: OpenAI/ChatGPT, Qwen AI, Perplexity AI, Mistral, Grok (for content creation & daily tasks), Jotform (Familiarity with similar form builders), Ahrefs, Semrush, Google Trends
  • Digital Marketing & Content: SEO, Content Creation (blogs, forum content, email campaigns), Conversion Rate Optimization (CRO), Social Media Marketing
  • Other: Highly Organized, Self-motivated, Tech-savvy, Figma, Canva

Certification

  • Python, Cybrom Technology Pvt. Ltd - May 20 - Jun 20
  • Vocational Training, Indian Railway - Jul 19 - Aug 19
  • Vocational Training, BSNL - Jun 19 - July 19

Timeline

Marketing Coordinator

We Win Limited
07.2024 - Current

Digital Marketing Executive

We360.ai
01.2024 - Current

Project Management Coordinator

EcoXperia
01.2024 - 06.2024

Community Manager

Partnr Network
05.2023 - 12.2023

Sigmanaut (Freelance)

Ergo Platform
05.2022 - Current

Growth Hacker

Komet
12.2021 - 03.2022

Content Writing (Blockchain & Cryptocurrency)

CSZR Digital
05.2021 - 08.2021

Blockchain News Researcher & SEO Analyst

The Coin Republic
12.2020 - 11.2021

WEB3 - Ethereum Development

Alchemy University

Intensive Course - Cryptography And Network Security

Indian Institute Of Technology

Bachelor of Technology - Electronics And Communication Engineering

Oriental Institute of Science & Technology
Rishabh Pandey