MARIA VAN ELLINCKHUYZEN

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

• THE O'CONNOR LAWFIRM, Legal Administrative Assistant (GSU), 02/2021 - Present, Answering calls and managing the directors diary, Intake process, call clients to obtain all required documents and information, Responsible for payments of courts and or medical records obtained, Liaising with Doctors' offices and Hospitals to retrieve medical records, Creating training manuals and videos, Drafting and prepping of medical records requests for various institutes Managed and maintained legal documents, including drafting and editing contracts and agreements., Assisted with scheduling and organizing meetings and court dates for attorneys and clients., Conducted legal research and prepared summaries to support attorneys in case preparation., Communicated with clients, opposing counsel, and court staff to ensure proper case progression., Demonstrated ability to prioritize tasks, work independently, and maintain confidentiality in highly sensitive matters.
• GOLSTEIN IMMIGRATION LAWYERS, Legal Administrative Assistant (GSU), 09/2021 - 02/2022, Summarizing cases and preparing reports for attorneys, Conducting research, investigating facts, and developing legal arguments, Drafting legal documents such as contracts, depositions, and pleadings, Preparing and filing documents with courts, Organizing and archiving documents related to completed and on-going cases, Keeping track of changes in the legal framework and providing timely updates on those changes, Contacting clients to get all their documents and information, Providing feedback to clients as cases progress, Update the CRM sheets, Assist with keeping the systems updated, Opening DropBox folders and updating them, Daily stats reports being sent to the owner
• DANTE PERSONNEL RECRUITMENT, Recruitment Agent, 01/2021 - 09/2021, Delivering of individual targets set, Recruiting suitable candidates as well as marketing, Responsible for advertising on various social platforms, Set up Interviews and conducting them according to company standards, Capturing of CV's and data as well as exporting of CV's, Weekly stats report to be handed to manager, Do at least ten interviews a week, Obtaining a minimum of two new job specs per week, After placement customer service
• GERRIE GROENEWALD ATTORNEYS, Legal Typist / Admin Assistant / Receptionist, 01/2020 - 12/2020, Answer all incoming calls and make appointments for one of the directors, Typing of legal documents such as Service Affidavits, Notice of Set down, Indexes, Receive mail and deliveries and distribute to relevant department, Liaise with the clerk of relevant courts about the court roll for the upcoming week, Filing as well as pack out the court rolls and making sure they have all documentation and are ready for court, Boardroom bookings
• HONEY ATTORNEYS, Senior Receptionist, 11/2018 - 12/2019, Welcoming guests and referring them to the relevant departments, Maintaining a professional appearance and reception area at all times, Managed a high-volume reception area, effectively handling client inquiries and directing phone calls., Implemented efficient appointment scheduling system, reducing wait times and improving customer satisfaction., Trained and supervised a team of junior receptionists, ensuring a consistent level of professionalism and customer service., Developed and maintained relationships with key clients, resulting in increased repeat business and customer loyalty.
• JOHN WILLIAMS COMMERCIAL, Receptionist / Admin Assistant, 04/2014 - 11/2018, Maintain a flower arrangement in the reception area, Keeping track of mileage of company vehicles on a weekly basis, Keep an eye on the customer coffee facilities to ensure continuous, Proven experience in managing front office operations, including phone answering and visitor reception., Proficient in using computer systems for guest check-in, check-out, and reservation management., Highly skilled in providing exceptional customer service and resolving guest inquiries and complaints., Ability to multitask effectively in a fast-paced environment, while maintaining a professional demeanor, Arrange for courier collections of documents
• KIRBY KUILSRIVER, After Sales Customer Service, 01/2005 - 08/2010, Answering all incoming calls and emails and re-routing them to relevant parties, Stock taking on a weekly basis, Debt collecting for the service department as well as sales., Opening, distributing, collecting and taking the post. General administration duties, photocopying, filing etc., Dealing with any enquiries at the reception. Inform clients of planned process and follow up on requests, Dealing with hospitality requirements to walk-in clients, Ensuring that the reception area is tidy and clutter-free, Monitoring stationary stock and reordering when required, Planning of year-end functions, Prepared quotations and distributing invoices