Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RENET KRIEL

Standerton

Summary

Dynamic Administrative Manager with a proven track record at TOTALLYGAS STANDERTON, excelling in office management and staff supervision. Expert in recordkeeping and strategic planning, I enhanced operational efficiency and customer satisfaction through innovative administrative improvements and effective multitasking. Committed to delivering exceptional support and optimizing organizational systems for success.

Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.

Overview

11
11
years of professional experience

Work History

Administrative Manager

TOTALLYGAS STANDERTON
03.2024 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

ONLINE RESELLER

MOM & CUB (MY OWN BUSINESS)
11.2018 - 02.2023
  • Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
  • Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
  • Continuously expanded product knowledge through research and training opportunities, ensuring the ability to provide expert advice on a diverse range of items offered for sale.
  • Conducted thorough competitor analysis regularly to stay informed about industry trends and developments that might impact business operations or strategy decisions.
  • Developed effective marketing strategies for promoting products on various social media platforms, driving brand awareness and attracting new customers.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Utilized software to automate customer communication and order fulfillment.
  • Monitored and evaluated sales performance to make informed decisions and improve results.
  • Negotiated terms with suppliers to secure discounts and promotional opportunities.
  • Improved monthly sales with successful marketing, sales and customer relations approaches.

SHOP ASSISTANT & CASHIER

FOTO FIRST
11.2017 - 11.2018
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Greeted customers entering store and offered assistance with requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
  • Assisted in visual merchandising, creating attractive displays that boosted customer interest and sales.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Worked flexible schedule and extra shifts to meet business needs.

CCTV OPERATOR

GOLDI A DIVISION OF ASTRAL
02.2014 - 10.2017
  • Monitored activities captured on cameras to inform authorities of suspicious activities.
  • Operated and maintained surveillance equipment.
  • Supplied extracts from CCTV recordings to maintain records.
  • Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
  • Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
  • Recorded time, date and location of incidents.
  • Facilitated smooth shift handovers with comprehensive written reports detailing incidents that occurred during each respective shift.
  • Exhibited strong problem-solving skills by swiftly identifying and addressing any technical issues or malfunctions within the CCTV system.
  • Examined doors, windows and gates to verify security.
  • Worked independently and collaboratively

Education

High School Diploma -

IMPAK HOME SCHOOL
STANDERTON
12-2013

Skills

  • Office administration
  • Organization and multitasking
  • Office management
  • Staff management
  • Critical thinking
  • Microsoft Office Suite
  • Account reconciliation
  • Recordkeeping and reporting
  • Document control
  • Scheduling
  • Strategic planning
  • Bookkeeping
  • Administrative improvement
  • Attention to detail
  • Customer satisfaction evaluation
  • Company representation

Languages

English
Bilingual or Proficient (C2)
AFRIKAANS
Bilingual or Proficient (C2)

Timeline

Administrative Manager

TOTALLYGAS STANDERTON
03.2024 - Current

ONLINE RESELLER

MOM & CUB (MY OWN BUSINESS)
11.2018 - 02.2023

SHOP ASSISTANT & CASHIER

FOTO FIRST
11.2017 - 11.2018

CCTV OPERATOR

GOLDI A DIVISION OF ASTRAL
02.2014 - 10.2017

High School Diploma -

IMPAK HOME SCHOOL

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