Rashi Goyal
Sr. Analyst
Satna
Summary
Results-driven Sr. Analyst with 7.5+ years of experience in developing and designing innovative dashboards and data models. Expert in analyzing business needs, implementing automated data extraction processes, and supporting decision-making through comprehensive reports and visualizations. Excels in collaborative, international environments, leveraging teamwork to drive process improvements, optimize workflows, and enhance organizational performance.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Sr. Analyst
Evolent
03.2022 - Current
- Worked closely with departments to analyze business processes, identifying opportunities for cost-effective measures and streamlining operations.
- Collaborated with cross-functional teams to design and implement reporting solutions, leveraging tools such as Power BI.
- Prepared final analysis reports, clearly outlining data analysis steps and enabling stakeholders to make data-driven decisions.
- Assisted in the development of data models and reporting systems to support efficient data management and enhance organizational insights.
- Provided training to new team members on data analysis tools and techniques.
MIS Associate
Tech Mahindra
06.2018 - 03.2022
- Analyzed large datasets to identify trends and patterns, resulting in increased productivity
- Developed and maintained dashboards to track key performance indicators
- Collaborated with cross-functional teams to define business requirements and deliver data-driven solutions
- Responsible for preparing Daily/Weekly/Monthly reports to monitor performance
Business Analyst (Global Work Force Management)
Inginus Systek
06.2017 - 06.2018
- Responsible for analyzing data and delivery of KPIs for one of the largest e-commerce organization’s Service desks spread across 18 delivery centers globally
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
Quality Control Engineer
HONG GUANG DE INDIA PRIVATE LIMITED
01.2017 - 06.2017
- To ensure that the product is meeting the standards provided by the company based on various functional testing (Hi pot testing, ripple testing, load, testing, etc.)
Education
Bachelor of Engineering - EC
AKTU
01.2012 - 01.2016
Higher Secondary Examination -
CBSE
01.2010 - 01.2011
High School Examination -
CBSE
01.2008 - 01.2009
Skills
Client management
Performance monitoring
Data analysis
Advanced Excel
SQL
Power BI
Python
Summary Of Experience
8 Years of experience in MIS with expertise on Advance Excel and data validation, 6 Months of experience in hardware testing as a quality. Have working experience of Power Query, SQL and database queries. Assisted in data collection, cleaning, and preprocessing for various projects.Created detailed reports and visualizations to support business decision-making.Have worked on multiple tools including CMS Avaya, Genesys, Incontact, Salesforce, AWS, Aspect, VMware, Verient etc. for reporting, Have good knowledge of BFS/MEDICAL and E-COMMERCE domain.
Professional Technical Highlights
- Designed and developed new BI tools and dashboards using Microsoft Power Platform to streamline business analysis and improve workflows.
- Defined and implemented data models, ensuring accurate reporting techniques and insightful data analysis for stakeholders.
- Conducted comprehensive analysis to assess the quality of data, identifying trends and making recommendations for process improvements.
- Utilized SQL and automated tools to extract data from primary and secondary sources, organizing and presenting it in a readable format for business stakeholders.
- Led workshops with international teams to gather requirements and discuss potential solutions for process optimization and data utilization.
- Developed algorithms tailored to business needs, providing insights into performance and business function improvements.
- Prepared and presented management reports, highlighting key trends, patterns, and predictions to inform business decisions
- Responsible for leading daily and weekly calls with Clients, providing inputs based on requirements and to deliver KPIs
Achievements Awards
- Received 'Pat on Back' for 2 times for achieving goals on time and receiving appreciation from Clients
- Received 'BRAVO' as token of appreciation
- Received 'Spot' as token of appreciation
Education Profile
- 2016, Bachelor of Engineering in EC, AKTU, Lucknow, 74
- 2011, Higher Secondary Examination, CBSE, 64
- 2009, High School Examination, CBSE, 73
Timeline
Sr. Analyst
Evolent
03.2022 - Current
MIS Associate
Tech Mahindra
06.2018 - 03.2022
Business Analyst (Global Work Force Management)
Inginus Systek
06.2017 - 06.2018
Quality Control Engineer
HONG GUANG DE INDIA PRIVATE LIMITED
01.2017 - 06.2017
Bachelor of Engineering - EC
AKTU
01.2012 - 01.2016
Higher Secondary Examination -
CBSE
01.2010 - 01.2011
High School Examination -
CBSE
01.2008 - 01.2009
Similar Profiles
ANTOINETTE F. TALLEYANTOINETTE F. TALLEY
Customer Service Representative II at EvolentCustomer Service Representative II at Evolent
Amena E SalimAmena E Salim
Provider Associate2 at EvolentProvider Associate2 at Evolent
Abhishek RaiAbhishek Rai
Financial Planning and Analyst at EvolentFinancial Planning and Analyst at Evolent