Rajpal Kushwaha
Chhatarpur Behind The Nakshatra Hotel Mahoba Road
Summary
Looking For a challenging position in the organization in which I can prove my ability, work knowledge and problem solving capability through work smartness and dedication To build career in a growing organization, where I can get the opportunities to prove my abilities By accepting challenges, fulfilling the organizational goal and climb the career ladder through Continuous learning and commitment Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
RELATIONSHIP MANAGER
MONEYBOXX FINANCE LTD
07.2024 - Current
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
FIELD OFFICER
FIVE STAR BUSINESS FINANCE LTD
11.2023 - 07.2024
- Built diverse and consistent sales portfolio.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Contributed to event marketing, sales and brand promotion.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Sale & Collection Executive
TVS CREDIT SERVICES LTD
09.2021 - 08.2023
- Collaborated on collection and dispute resolution issues.
- Worked with customer to create debt repayment plan based on current financial condition.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
Education
BACHELOR OF ENGINEERING -
Indira Gandhi Engineering College
Sagar01.2011
12TH -
School For Excellence
Chhatarpur01.2006
10TH -
Sanjay Gandhi High School
Garhi Malehra01.2004
Skills
- Client Engagement
- Sales expertise
- Workload Management
- Loans
- Issue Resolution
- New Business Development
- Excellent Communication
- Public Speaking
- Credit History Review
- Team Leadership
- Regulatory Compliance
- Time Management
Languages
Hindi & English
Self assessment
Team Managing Ability. Multitasking, Innovative, flexible at working schedule and adaptive to any change, Quick learner and take up challenges. Possess leadership qualities, enjoy handling challenging assignments.
Personal Skill
- Honesty
- Team Spirit
- Accepting Challenges
Personal Information
- Date of Birth: 06/05/1988
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
Listening Music,Playing Chess
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Email Id
Kushwaha.rajpal@gmail.com
Timeline
RELATIONSHIP MANAGER
MONEYBOXX FINANCE LTD
07.2024 - Current
FIELD OFFICER
FIVE STAR BUSINESS FINANCE LTD
11.2023 - 07.2024
Sale & Collection Executive
TVS CREDIT SERVICES LTD
09.2021 - 08.2023
BACHELOR OF ENGINEERING -
Indira Gandhi Engineering College
12TH -
School For Excellence
10TH -
Sanjay Gandhi High School
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