Dynamic HR professional with 11 Years of experience in Ecommerce, Retail & Logistic Industries with proven track record & excelling in organizational development and implementing effective HR policies. Skilled in fostering employee relations and leveraging HR analytics for strategic workforce planning. Achieved seamless HR systems integration post-merger, significantly enhancing operational efficiency and employee satisfaction.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Regional Human Resources Business Partner
Hiveloop Technology Private Limited ( Udaan)
03.2021 - 05.2024
Led the successful integration of HR systems following a major merger, ensuring seamless continuity of services for all employees.
Optimized workforce planning initiatives, aligning staffing needs with business objectives and promoting internal career growth.
Collaborated with senior leadership to establish competitive compensation packages, driving employee retention and job satisfaction rates.
Implemented innovative recruitment strategies to source high-quality candidates while reducing time-to-fill metrics.
Promoted a positive company culture through the development of employee recognition programs and team-building activities.
Designed targeted training programs to address skill gaps within the workforce, improving overall competency levels across the organization.
Maintained compliance with labor laws and regulations by staying current on evolving legislation and proactively updating company policies as needed.
Facilitated performance management processes, working closely with managers to set achievable goals and provide constructive feedback to employees.
Oversaw all aspects of the employee lifecycle, from recruitment and onboarding to performance management and offboarding, providing a consistent HR experience for all staff.
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Assistant Manager - HR
Metro Cash & Carry India Private Limited
11.2018 - 02.2021
Managed payroll administration, ensuring timely and accurate salary disbursements to all employees.
Participated in talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
Established strong relationships between management teams across departments through effective communication channels and routine meetings.
Conducted exit interviews with departing employees to identify areas for improvement and obtain insights into overall employee experiences within the organization.
Created employee satisfaction surveys to gather feedback on workplace policies, procedures, and culture for continual improvement purposes.
Facilitated annual performance appraisal cycles by preparing necessary documentation for managers'' review sessions with their respective direct reports.
Coordinated various team building events to promote collaboration, improve communication, and strengthen team dynamics among employees.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Motivated employees through special events, incentive programs, and constructive feedback.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Monitored and handled employee claims involving performance-based and harassment incidents.
Regional HR Partner
National Bulk Handling Corporation Private Limited
05.2017 - 04.2018
Conducted comprehensive compensation analysis to maintain market competitiveness, attracting top talent in the industry.
Promoted a positive work environment through the implementation of wellness programs aimed at reducing stress levels among staff members.
Implemented learning and development programs to enhance employee skills, driving increased productivity and performance.
Served as a liaison between management and employees by addressing concerns and providing solutions that contributed to a harmonious workplace atmosphere.
Managed succession planning initiatives to ensure smooth transitions during organizational changes or promotions.
Championed continuous improvement in HR policies and procedures by staying updated on industry best practices and trends.
Developed strong relationships with managers and employees across all levels, fostering open communication channels.
Improved retention rates by conducting thorough exit interviews and analyzing data to identify trends.
Optimized HR systems for better efficiency in record-keeping procedures while maintaining confidentiality standards.
Streamlined onboarding processes for new hires, resulting in quicker integration into the company culture.
Motivated employees through special events and incentive programs.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Distributed employee engagement surveys to identify areas of improvement.
Senior HR Executive
Bigbasket.com
11.2015 - 05.2017
Optimized talent acquisition efforts by updating job descriptions, leveraging social media platforms, and attending career fairs.
Mentored junior HR professionals in developing their skills, providing guidance on best practices based on extensive industry experience.
Improved employee engagement levels through regular feedback sessions, recognition programs, and opportunities for professional development.
Implemented policies and procedures to ensure a safe work environment, preventing workplace accidents and promoting overall employee wellbeing.
Directed hiring and onboarding programs for new employees.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Completed detailed workforce analytics reports that guided decision-making related to staffing needs or potential areas of improvement.
Managed challenging employee relations scenarios with diplomacy, effectively resolving conflicts while preserving relationships within the organization.
Led change management initiatives during organizational restructuring efforts to minimize disruption and maintain employee morale.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
HR Executive
Brandconcepts Limited ( Tommy Hilfiger)
01.2015 - 11.2015
Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
Facilitated open communication channels between employees and management to promote a positive workplace culture.
Streamlined HR processes by implementing efficient workflows and reducing paperwork.
Increased talent pool by implementing effective recruitment strategies, including targeted job postings and networking events.
Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Directed hiring and onboarding programs for new employees.
Managed other HR staff and oversaw completion of tasks and initiatives.
HR Coordinator
Gati Limited
03.2013 - 12.2014
Maintained human resources information system and kept employee files up to date and accurate.
Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
Conducted new employee onboarding and provided ongoing orientation training.
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
Complied with labor laws and regulations while managing payroll functions efficiently.
Handled employee inquiries and complaints regarding policy and benefits issues.
Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
Led recruitment efforts to attract top talent in a competitive job market.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Education
PGDM in HR & Marketing - Human Resources Management
Integrated Institute Of Learning & Management
Gurugram
06.2010 - 03.2012
Skills
Onboarding Processes
Employee Relations
HR analytics
Organizational Development
Talent management
Internal Communications
Managing employee relations
Grievance handling
Legal Compliance
Payroll Management
Onboarding, Training, and Development
Exit Interviews and Processes
Recruitment
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Regional Human Resources Business Partner
Hiveloop Technology Private Limited ( Udaan)
03.2021 - 05.2024
Assistant Manager - HR
Metro Cash & Carry India Private Limited
11.2018 - 02.2021
Regional HR Partner
National Bulk Handling Corporation Private Limited
05.2017 - 04.2018
Senior HR Executive
Bigbasket.com
11.2015 - 05.2017
HR Executive
Brandconcepts Limited ( Tommy Hilfiger)
01.2015 - 11.2015
HR Coordinator
Gati Limited
03.2013 - 12.2014
PGDM in HR & Marketing - Human Resources Management
Integrated Institute Of Learning & Management
06.2010 - 03.2012
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