Priyanka Darwai
Branch Operation Manager
Indore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills and Detail-oriented team player with strong organizational skills.
Overview
7
7
years of professional experience
Work History
BOM
Avanse Financial Servises Ltd
09.2022 - Current
- Leading Team with 7 ops executive for product of Education Loan and Education Infrastructure Loan ( secured and unsecured ) for MP location.
- Having fresh/OTC and tranche disbursement authorization rights for ticket size 30 lakh.
- Conducted regular reviews of operations and identified areas for improvement.
- Better service provider for branch walk in customers related LAN need and requirement.
- performed process from login to disbursement and post disbursement activity and post DM activity like PDD and docket management.
- Demonstrated leadership skills in managing projects from concept to completion
- Managed time efficiently in order to complete all tasks within deadlines
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures
- Coordinated other department teams to address complex issues, leading to more efficient problem-solving processes
- Learned and adapted quickly to new technology and software applications
Credit Ops Officer
Aditya Birla Housing Finance Ltd
03.2022 - 09.2022
- Performed for secured and unsecured loan in operational activities for MP location-Performed underwriting, tele PD notes, loan approvals, CAM banking preparation- Ticket size 20 Lakh.
- Evaluated customer needs and feedback to drive product and service improvements.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures
- Coordinated other department teams to address complex issues, leading to more efficient problem-solving processes
- Conducted regular reviews of operations and identified areas for improvement, performed PDD Data Barcoding and docket management.
Branch Operation Executive
Tata Capital Bhopal
02.2020 - 03.2022
- Performed customer support, MIS reporting, loan applications, and other operational tasks in Home Loan and LAP .
- Learned and adapted quickly to new technology and software applications and Performed on post disbursement activities.
- Initial screening of loan applications & ensuring complete file with respect to application form, KYC, banking & other necessary documents to be logged in the system.
- Proved successful working within tight deadlines and a fast-paced environment
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Credit Coordinator
DHFL Bhopal
07.2017 - 02.2020
- Performed loan processing, documentations, credit approvals, and other related tasks in the ops SME-LAP Department.
- Maintained compliance with applicable regulations and laws governing consumer credit
- Improved understanding of financial statements, which helped in assessing risk and analyzed creditworthiness of loan applicants and determined credit risk of loan requests
- Initial screening of loan applications & ensuring complete file with respect to application form, KYC, banking & other necessary documents to be logged in system.
- Supported department's month-end closing processes
Education
XII -
X -
MP Board
B.E.(Electronic & communication Engineering) -
MBA (Finance) -
Skills
MS-Office (Word, Excel, Power Point
Active Listening
Work Planning and Prioritization
Honest and Punctual
Problem-solving abilities
Customer Service
Performance Evaluation
Time management abilities
Professionalism and Operations Management
Task Prioritization
Idea Development and Brainstorming and Managing Operations and Efficiency
Trainings Projects
- Summer internship at "MOKSHA FINANCIAL SERVICES BHOPAL" in comparison of loans in different banks as management trainee.
- Major training at "ALL INDIA RADIO BETUL" in communication broadcasting system and Major Project: Spy Ear Amplifier.
- Minor training at "TELECOM TRAINING CENTER, BSNL, JABALPUR" in 3G Next Generation Technology.
- Certified course at "MPPGCL SARNI" in Transformer and "TELECOM TRAINING CENTER BSNL JABALPUR" in Wireless Technology.
Home Town
Bhopal and Betul( MP )
Personal Information
- Father's Name: Mr. G.R. Darwai
- Mother's Name: Mrs. Sheela Darwai
- Date of Birth: 03/04/93
- Gender: Female
- Nationality: Indian
- Address: Behind Basant Petrol Pump Near HP Gas Agency Betul.
Language
English, Hindi and Marathi
Disclaimer
I declare that the details above are correct and true to the best of my knowledge.
Timeline
BOM
Avanse Financial Servises Ltd
09.2022 - Current
Credit Ops Officer
Aditya Birla Housing Finance Ltd
03.2022 - 09.2022
Branch Operation Executive
Tata Capital Bhopal
02.2020 - 03.2022
Credit Coordinator
DHFL Bhopal
07.2017 - 02.2020
XII -
X -
MP Board