Dynamic senior manager with a proven track record at the City of Mbombela municipality, excelling in revenue management and customer engagement.
Known for strong decision-making, effective communication, and building high-performing teams.
Overview
23
23
years of professional experience
8
8
years of post-secondary education
Work History
Senior Manager - Revenue Management
City of Mbombela
Mbombela
02.2006 - Current
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Implemented and developed operational standards, policies and procedures.
Held monthly meetings to create business plans and workshops to drive successful business.
Provided strong leadership to enhance team productivity and morale.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Increased customer satisfaction with timely project deliveries and seamless communication.
Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
Finance and Admin Manager
South African Local Government Association (SALGA)
Mbombela
12.2005 - 02.2006
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Updated reports, managed accounts, and generated reports for company database.
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Improved office efficiency by implementing streamlined administrative processes and procedures.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Developed and implemented improved filing systems for enhanced order and accuracy.
Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
Completed monthly payments of claims for 21 municipalities' representatives
Assistant Director - Budget Planning
Department of Local Govt and Housing
Mbombela
01.2002 - 12.2005
Assisted the Director in developing innovative programs to improve the planning cycle for the Housing Fund
Manage the allocation of funds to the approved projects
Monitor the spending on the allocated projects.
Align the spending on the project with the field activities.
Do projections for future budgetary implications on new projects
Managed a department budget of R5 000 000 per annum to ensure adequate resources for staff development and instructional materials.
Increased operational efficiency, reviewing and optimizing departmental workflows.
Education
Post Graduate Diploma in Public Administration - Public Administration
University of South Africa
Tshwane
01.2025 - Current
Bachelor of Commerce - Economics
University Of South Africa
Tshwane
01.2021 - 09.2024
Certificate in Municipal Development (CPMD) - Municipal Finance
University of Witwatersrand
Johannesburg
05.2008 - 05.2009
Municipal Finance Program (MFDP) - Municipal Finance
University of Pretoria
Tshwane
09.2007 - 09.2008
Diploma in Public Finance And Economics - Public Finance
University of South Africa
Tshwane
01.2000 - 01.2002
Skills
Financial analysis
Policy writing
Budget management
Data-driven decision making
Project management
Stakeholder engagement
Negotiation skills
Strategic planning
Resource allocation
Affiliations
Chartered Institute of Government Finance,audit and Risk Officers
South African revenue Protection Association
Interests
Economic Development
Timeline
Post Graduate Diploma in Public Administration - Public Administration
University of South Africa
01.2025 - Current
Bachelor of Commerce - Economics
University Of South Africa
01.2021 - 09.2024
Certificate in Municipal Development (CPMD) - Municipal Finance
University of Witwatersrand
05.2008 - 05.2009
Municipal Finance Program (MFDP) - Municipal Finance
University of Pretoria
09.2007 - 09.2008
Senior Manager - Revenue Management
City of Mbombela
02.2006 - Current
Finance and Admin Manager
South African Local Government Association (SALGA)
12.2005 - 02.2006
Assistant Director - Budget Planning
Department of Local Govt and Housing
01.2002 - 12.2005
Diploma in Public Finance And Economics - Public Finance