Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PHILLISTARS ZANELE MASILELA

SALES CONSULTANT
Witbank

Summary

At ONE TOUCH MOBILITY, I spearheaded department operations, enhancing team productivity by implementing strategic workflows and fostering a culture of open communication. My leadership not only improved customer satisfaction significantly but also mentored staff for career growth, blending hard skills like data analytics with soft skills in problem-solving and teamwork.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

4
4
years of professional experience
3
3
Certifications

Work History

Supervisor

ONE TOUCH MOBITY
04.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Generated reports detailing findings and recommendations.

Education

Graduate Certificate - Project Management

IQ ACADEMY
04.2001 -

No Degree - PURCHASING AND SUPPLY MANAGEMENT

UNISA
PRETORIA
04.2001 -

No Degree - Computer And Information Systems

DAMELIN COMPUTER SCHOOL
Cape Town, South Africa
04.2001 -

Skills

Staff management

Inventory control

Staff discipline

Customer service

Training and mentoring

Goal oriented

Attention to detail

Complex Problem-solving

Processes and procedures

Contract management

Performance management

Documentation and reporting

Time management

Self motivation

Problem-solving

Multitasking

Teamwork

Customer relationship management

Sales strategies

Inventory oversight

Waste reduction

Project planning

Data analytics

Employee motivation

Certification

UMALUSI

Timeline

Supervisor

ONE TOUCH MOBITY
04.2021 - Current

Graduate Certificate - Project Management

IQ ACADEMY
04.2001 -

No Degree - PURCHASING AND SUPPLY MANAGEMENT

UNISA
04.2001 -

No Degree - Computer And Information Systems

DAMELIN COMPUTER SCHOOL
04.2001 -
PHILLISTARS ZANELE MASILELASALES CONSULTANT