Pawan Sharma

• Monitoring approximately 200+ A/c receivable Per Month.
• Handling 8 People Team in Different Location

Taking care Bhopal including Raisen, Hoshangabad, Ashta, vidisha, location.

• Achieve set target of All Loan Account from collection end.
• Maintain low delinquency ratio of Portfolio.
• Management of Field investigation & providing collection comfort.
• Visit personally Problematic cases and motivates the customer to clear their dues.
• Planned, and implemented Team goals and objectives.
• Knowledge of property possession ,Sarfaesi Sec13(2)and 13(4), Sec.14, .
• Set personal targets to achieve improved results.
• Special planning for dealing with NPA & Write off accounts.
• Negotiation with the customer to settle their dues.
• Identified development needs to maximize performance.
• Take care of routine collection/ Follow-up with in TAT
• System Application Knowledge:
• Good Knowledge in Computer Application, Well Know About the V lookup, Pivot Table , Data Chart , PPT, and Preparing the MIS and other Needable things in data sources.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.

• Handling Sales Market of Gwalior Zone.
• Daily Visit in Market to Achieve Sales Target.
• Creating New Retail and Distributors for Business growth of company.
• Daily Follow-up with Retailers and Distributors for daily Business.
• Place phones calls Retailers to remind Business Activity.
• Filed Retailers information according to urgency.
• Taking up the Follow-ups with the Sales Executives for the Assigned Sales Target.

• Handling hard Bucket Collation of Four vehicle, Tractor and Commercial vehicle 90+ Buckets cases and 120 to 540 days
• Prepare and send notifications of payments past due.
• Well Known About the Vehicle Reposition like Tractor and Commercial type
• Filed customer information according to urgency.

• Having Experience in Collection Flied for Telecom Companies. TATA, Idea with NSBBPO Solution Pvt. Ltd.
• Experience in file login, auditing of customers all submitted documents related to loan.
• Experience in Operation in Tata E-commerce (Photon data card + Sim card order generate to delivery at point since Feb 2014 to March 2015 with NSB BPO Solution PVT. LTD. Gwalior
• Responsibility includes handling end to end operations and quality maintenance for Zones.
• Leading a team of Approx. 50 salaried associates, for our process in Zones
• Responsible for developing profitable and quality business to achieve revenue targets.
• Vendor manpower handling and co-ordination.
• Maintaining coordination between all 18 locations.
• Process includes the CAF pick-up, Physical Audit, Data Entry, Entry Audit, Scanning and Storage.
• Inward, Outward data maintain of all Packets with FIFO Method.
• Competitor intelligence and cost - benefit analysis for new client acquisition.
• To take the reports of day to day activity from Team Leader’s.
• Quality check on regular basis.
• Client handling for the process in MPCG Region.
• Handled New Recruitment of Employees and Monthly Salary Disbursement part Also
• Worked as a MIS Executive in NSB BPO Solution PVT. LTD. For Airtel Process
• Job responsibilities
• Taking care of procurement team.
• Taking care of issues based Agro commodities.
• Identifying the needs of clients and suppliers
• Taking care of shipment, handling all enquires, planning for smooth work.
• Making new vendors for smooth shipment.
• Preparing samples, approaching new buyers, making quotation, coordinating with team, vendors, suppliers etc.
• Taking care of shipping documents, payments, quality and quantity.