Pankaj Jain
Indore
Summary
I am an accomplished regional manager with a proven track record at IndusInd Bank, enhancing market share and profitability through strategic sales and marketing initiatives. As an expert in operations management and staff development, I excel at fostering client relationships and driving business growth. Skilled in both strategic planning and team leadership, my approach has consistently resulted in increased customer satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Regional Manager
IndusInd Bank
05.2024 - Current
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Maintained operational standards for M.P. locations.
- Collaborated with product development teams to provide valuable customer insights, driving continuous improvement efforts and enhancing overall offerings to meet market demands.
- Developed a sales strategy based on research on consumer buying trends and market conditions.
Area Head
Yes Bank Ltd.
08.2019 - 05.2024
- Collaborated in 66 branches of asset business with eight sales managers and 28 sales officers in a team in two states ( MP and Gujarat).
- Promoted mainly in three Vertical - RB, MEB , SEB, focus was on OD, CC,BG, LC, TF, HL,LAP, ME, CV, CE, IE, PE, AL, TW, PL, BL, DOD
- Conducted market research to identify business opportunities and develop strategies for growth like RM, BSP , CRP, BRP etc. in target markets.
- Developed and maintained strong relationships with key clients, resulting in increased customer satisfaction and loyalty.
- Boosted employee morale by recognizing outstanding contributions from team members during monthly meetings.
- Enhanced employee engagement through regular activities such as car/truck displays, loan fairs, and carnivals, feedback sessions, and professional development opportunities.
Sales Manager
Religare Finvest Ltd.
09.2017 - 07.2019
- Handled customer relations issues, enabling quick resolution and client satisfaction in different channels like DSA, referral partners, and CA’s.
- Increased sales revenue can be achieved by developing and implementing effective sales strategies, such as cross-selling products like SME and trade facilities
- Built long-lasting client relationships through excellent customer service and consistent followups.
Team Leader
Accenture India Ltd.
01.2016 - 08.2017
- worked as a Branch-In-Charge (BIC) in conjunction with the microfinance banking operations team. My duties included ensuring a smooth disbursement process, good stock movement, and a good turnaround time (TAT).
- Managed JKL products and product running 24Jc’s that were around 24 team members.
- worked on three different product types: small batch (SB), nano/HIM and agri, SFDC, CBS, and nano tool technology.
Sales Officer
Religare Finvest
02.2014 - 01.2016
- Promoted mainly Business Loans and LAP
- Handled with Cross sell Products like SME and trade facilities.
- Trained DSA employees about the products, mentoring them on best practices and strategies for success.
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
Education
MBA - Financial Administration
Shri Vaishnav Institute of Management
Indore11.2012
B.Com - Commerce
Jiwaji University
Gwalior06.2010
Skills
- Sales and marketing strategies
- Operations Management
- Staff Training and Development
- Business development and planning
- Goals and performance
Accomplishments
I got Best employee award in Accenture India in 2016
Additional Information
Father Name - Mr. Om Prakash jain
Mother Name - Mrs. Pushpa Jain
Spouse - Dr. Swechchha Jain
DOB - 30/01/1990
Languages
English
Hindi
Hobbies
Cooking, Watching Movies, Touring, Playing Bad Minton
Timeline
Regional Manager
IndusInd Bank
05.2024 - Current
Area Head
Yes Bank Ltd.
08.2019 - 05.2024
Sales Manager
Religare Finvest Ltd.
09.2017 - 07.2019
Team Leader
Accenture India Ltd.
01.2016 - 08.2017
Sales Officer
Religare Finvest
02.2014 - 01.2016
MBA - Financial Administration
Shri Vaishnav Institute of Management
B.Com - Commerce
Jiwaji University
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