Friendly and reliable with passion for delivering exceptional customer service. Possesses solid understanding of effective communication techniques and adept at quickly learning new systems and processes. Committed to providing outstanding support and ensuring client satisfaction.
Bank Accounts Receivables and Payables Management
• Ensuring timely invoice creation and submission to debtors.
• Accurately inputting suppliers' banking details into Oracle system.
• Handling financial transactions and maintaining accurate records.
• Using strong organizational skills for task prioritization and meeting deadlines.
• Collaborating with team members to streamline processes.
• Maintaining high attention to detail to minimize errors.
• Using effective communication skills for liaising with debtors and suppliers.
• Quickly adapting to new software systems and technologies.
CRM software expertise
Call center experience
Complaint handling
Client relationship building