Nonhlanhla Charity Sawukazi
Senior Clerk
Standerton
Summary
Accomplished Office Administrator with a proven track record at Eskom, enhancing policy development and customer satisfaction. Expert in office management and data entry, with a knack for fostering professional relationships and streamlining administrative processes. Demonstrates exceptional scheduling, planning, and file management skills, significantly contributing to operational efficiency and team cohesion.
Overview
5
5
years of professional experience
Work History
Senior Clerk
Eskom
12.2023 - Current
- Collaborated with management to develop policies, procedures, and guidelines for the department.
- Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
- Supported departmental goals by conducting research, gathering data, and preparing comprehensive reports.
- Assisted in budget preparation activities such as data collection analysis ultimately supporting financial planning
- Placed supply orders and restocked office items.
- Provided administrative support for senior leadership during critical decision-making processes or high-profile projectsevents.
Administrative Assistant/Company Secretary
Paradigm Shift Holdings
08.2021 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assistant Administrator ( Part Time )
Goldie Chicken
03.2019 - 12.2019
- Managed purchasing, stocking and organizing inventory.
- Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Documented all communication between relevant stakeholders such as vendors, departments, and customers.
- Arranged conference rooms and facilities to prepare for meetings.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
Education
Management Assistant N4, N5 & N6
Gert Sibande TVET College
Standerton06.2021
High School Diploma -
Khunjuliwe Secondary School
Standerton 04.2001 -
Skills
Scheduling and Planning
Office Administration
Data entry proficiency
Office Management
File Management
Additional Information
References
Miss A Moloi
Gert Sibande Lecturer
082 351 6981
Mrs Z Ndlovu
Finance Manager Paradigm shift
073 921 6392
Languages
English
Advanced (C1)
Timeline
Senior Clerk
Eskom
12.2023 - Current
Administrative Assistant/Company Secretary
Paradigm Shift Holdings
08.2021 - 09.2022
Assistant Administrator ( Part Time )
Goldie Chicken
03.2019 - 12.2019
High School Diploma -
Khunjuliwe Secondary School
04.2001 -
Management Assistant N4, N5 & N6
Gert Sibande TVET College
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