Nolwazi Mona
Administration Support
Mpumalanga
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Experienced with administrative tasks and operational functions. Utilizes strong organizational skills to manage schedules and support executive teams. Knowledge of project coordination and office workflow improvement.
Overview
5
5
years of professional experience
Work History
Operation Admin Assistant
AmberMacs Macadamias Pty Ltd
04.2020 - Current
- Provided exceptional customer service to internal and external stakeholders, resolving issues promptly and professionally.
- Supported management team in decision-making by providing accurate data analysis and insightful reports.
- Ensured compliance with company policies and procedures through diligent monitoring and enforcement efforts.
- Developed comprehensive training materials for new hires, facilitating a smooth onboarding process for new team members.
- Increased employee satisfaction by addressing concerns promptly and offering practical solutions to workplace challenges.
- Played a key role in event planning and execution, contributing to the success of various company events and functions.
- Maintained organized filing systems, allowing for quick retrieval of information when necessary.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
BBA - Public Administration
University of Venda
Limpopo 04.2001 -
Skills
Scheduling and planning
File organization
Verbal communication
Document management
Travel arrangements
Report generation
Meeting coordination
Policy enforcement
Teamwork
Fast learner
Multitasking and time management
Teamwork and collaboration
Office administration
Microsoft office
Organizational management
Database entry
Customer relations and communications
Excellent communication
Self motivation
Verbal and written communication
Critical thinking
Documentation and control
Telephone and email etiquette
Administrative procedures
Adaptability
Inventory control
Timeline
Operation Admin Assistant
AmberMacs Macadamias Pty Ltd
04.2020 - Current
BBA - Public Administration
University of Venda
04.2001 -
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