Nkosinathi Nkosi
Quality Assurance Manager
Middelburg
Summary
Dynamic quality assurance professional with extensive experience at WBHO Construction, specializing in ISO 9001 compliance and corrective action planning. Proven track record in enhancing customer satisfaction and improving product quality through effective root cause analysis and proactive communication. Committed to driving continuous improvement and delivering high-quality results.
Overview
17
17
years of professional experience
Work History
Snr Quality Officer
WBHO Construction
04.2016 - Current
- Ensured compliance with industry regulations and standards by maintaining up-to-date knowledge of best practices and participating in relevant training programs.
- Conducted root cause analysis to identify opportunities for improvements in manufacturing processes, leading to better overall product quality.
- Maintained detailed documentation of all quality control activities, ensuring easy access to relevant information for audit purposes and ongoing process improvement efforts.
- Enhanced customer satisfaction by addressing and resolving quality-related issues in a timely manner.
Quality Control Inspector
Kusile Civil Works
02.2011 - 04.2015
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Clerk of Works
Franki Africa
Middeleburg
03.2008 - 01.2011
- Facilitated communication between all parties involved in the project to ensure a cohesive approach to problem-solving.
- Reduced delays by proactively addressing potential problems and resolving conflicts between stakeholders.
- Maintained detailed records of construction progress, including daily reports, photographs, and site meeting minutes.
- Played a crucial role in the successful completion of numerous construction projects, contributing to the company''s overall reputation for delivering high-quality results within budget and schedule constraints.
Education
No Degree - Quality Assurance
ITQMS
Pretoria, South Africa 04.2001 -
No Degree -
ITQMS
Pretoria, South Africa 04.2001 -
Skills
Customer focus
Quality management system
Corrective action planning
ISO 9001
Timeline
Snr Quality Officer
WBHO Construction
04.2016 - Current
Quality Control Inspector
Kusile Civil Works
02.2011 - 04.2015
Clerk of Works
Franki Africa
03.2008 - 01.2011
No Degree - Quality Assurance
ITQMS
04.2001 -
No Degree -
ITQMS
04.2001 -
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