NIkita Sharma
HR Manager
Bhopal
Summary
Dynamic HR professional with a proven track record at CYBRIA Creating Solutions, enhancing employee satisfaction and retention through strategic HR policies and effective recruitment. Skilled in Talent Acquisition and fostering positive employee relations, I've significantly contributed to organizational development and team growth. Expert in navigating complex HR landscapes, ensuring seamless onboarding and performance management. Passionate about driving success and excellence in fast-paced environments.
Overview
6
6
years of professional experience
Work History
HR Manager
CYBRIA Creating Solutions
06.2018 - Current
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Streamlined HR processes by implementing efficient recruitment strategies and procedures, resulting in reduced time-to-fill rates.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
HR Intern
Mishti Multimedia Pvt Ltd
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Verified applicant references and employment details.
- Negotiated competitive compensation packages for new hires, promoting long-term retention of key employees.
Senior Customer Service Executive
First Source Solutions Ltd, Airtel Broadband
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Coached and mentored junior team members, contributing to their professional growth and development.
- Collaborated with cross-functional teams to improve overall customer experience within the company.
Education
MBA - Human Resources Management
NIIST
Bhopal, India 04.2001 -
Master of Commerce -
Barkatullah Vishwavidyalaya
Bhopal, India 04.2001 -
PGDCA -
MCU
Bhopal, India 04.2001 -
Bachelor of Commerce -
THE BHOPAL SCHOOL OF SOCIAL SCIENCES
Bhopal, India 04.2001 -
Higher Secondary Certificate -
St. Xavier's Senior Secondary Co-ed School
Bhopal, India 04.2001 -
Skills
Recruitment knowledge
Employee Relations
Payroll Administration
HR policies and procedures
Performance Management
Onboarding and Orientation
Talent Acquisition
Organizational Development
Background Checks
Succession Planning
Timeline
HR Manager
CYBRIA Creating Solutions
06.2018 - Current
MBA - Human Resources Management
NIIST
04.2001 -
Master of Commerce -
Barkatullah Vishwavidyalaya
04.2001 -
PGDCA -
MCU
04.2001 -
Bachelor of Commerce -
THE BHOPAL SCHOOL OF SOCIAL SCIENCES
04.2001 -
Higher Secondary Certificate -
St. Xavier's Senior Secondary Co-ed School
04.2001 -
HR Intern
Mishti Multimedia Pvt Ltd
Senior Customer Service Executive
First Source Solutions Ltd, Airtel Broadband
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