Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nikita Palmer

Piet Retief

Summary

Energetic, successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

5
5
years of professional experience

Work History

Assistant Supervisor

Willem Husellman
07.2023 - Current
  • Improved team productivity by implementing efficient workflow processes and providing constructive feedback.
  • Streamlined communication between departments for enhanced collaboration and improved overall results.
  • Assisted in the development of training materials to ensure a consistent learning experience for new hires.
  • Contributed to the successful completion of projects by proactively identifying potential roadblocks and offering solutions.
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
  • Mentored junior staff members, helping them develop skills necessary for career advancement within the company.
  • Conducted regular performance reviews, providing constructive feedback designed to help employees reach their full potential.
  • Oversaw inventory management processes, ensuring proper stock levels were maintained while minimizing waste and excess costs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Supported Supervisor by preparing production reports and collating quality documentation.
  • Revised work practices to improve efficiency, boost quality and meet production goals.
  • Maintained accurate inventory, working with purchasing department and logistics for resupply
  • Met with vendors to review purchase options and negotiate contract terms.
  • Conducted routine inspections to check quality and compliance with established specifications.

Sales Agent

Mornay Vosloo
03.2021 - 07.2023
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Conducted market research to identify trends and opportunities for increased sales growth.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Exceeded quarterly quotas by effectively managing a large territory of accounts and prioritizing tasks accordingly.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
  • Increased sales and customer satisfaction through personalized servicing.

Administrative Clerk

Janine
12.2021 - 03.2022
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Assisted in budget preparation by collecting financial data, processing invoices, and reconciling bank statements.
  • Assisted executives with calendar management to ensure smooth scheduling of meetings or events without conflicts or overlaps in commitments.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Input data and processed system change to generate accurate reports.

Administrative Assistant

Abrie
12.2020 - 11.2021
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Manager

Landi
02.2019 - 11.2019
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Launched new products and services with thorough market research, leading to increased revenue growth.

Education

No Degree -

Amajuba
Newcastle, South Africa

Skills

  • Task Delegation
  • Expense Tracking
  • Process Improvements
  • Personnel Management
  • Employee motivation and discipline
  • Records Management
  • Issue Resolution
  • Technical knowledge
  • Sales Support
  • Marketing Coordination
  • Staff Management
  • Schedule development
  • Goal-Oriented

Languages

English
Upper intermediate (B2)
Afrikaans
Intermediate (B1)

Timeline

Assistant Supervisor

Willem Husellman
07.2023 - Current

Administrative Clerk

Janine
12.2021 - 03.2022

Sales Agent

Mornay Vosloo
03.2021 - 07.2023

Administrative Assistant

Abrie
12.2020 - 11.2021

Manager

Landi
02.2019 - 11.2019

No Degree -

Amajuba

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Nikita Palmer