Naman Yadav
Healthcare Management Professional
Indore
Summary
Healthcare management professional with over 07 years of comprehensive expertise in hospital operations & business development. Skilled in strategic planning, budget optimisation and implementing best practices to enhance operational efficiency. Adept at collaborating with multidisciplinary teams to achieve organizational goals and deliver patient centred care.
Overview
7
7
years of professional experience
1
1
Certificate
3
3
Languages
Work History
Senior Manager - Administration
Medicover Hospitals
08.2024 - 06.2025
- Direct, oversee, and manage the day-to-day operations of the 110 bedded hospital
- Develop and implement policies and procedures to improve efficiency and quality of patient care
- Implemented business strategies, increasing revenue, and effectively maintained positive EBITDA of the unit
- Manage budgets, financial planning, and allocation of resources effectively
- Ensure compliance with regulatory standards and as per NABH accreditation
- Monitor and evaluate key performance indicators to drive continuous improvement in operational performance and patient satisfaction
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and successfully implemented new software application in hospital
Deputy Manager - Operations
Medicover Hospitals
11.2023 - 07.2024
- Responsible for complete spectrum of hospital operations
- Managed a team of 07 manager and their associates to ensure efficient delivery of patient care
- Implemented cost-saving measures to reduce operational expenses
- Responsible to maintain and increase OP and ER business verticals
- Responsible for hospital statutory and compliances
- Conducted regular staff training sessions on quality improvement initiatives and patient satisfaction
Assistant Manager- Operations
Apollo Sage Hospital
09.2022 - 11.2023
- Member of the core commissioning team for Apollo Sage Hospital, Bhopal and looking after departments planning, commissioning, establishing process flows of support services in hospital.
- Vendor management and negotiations to achieve hospital objective of service excellence.
- Manpower budgeting based on patient footfall forecasting.
- Project coordination with the project head, Civil MEP engineers and various different services contractor for quality check and to meet the infrastructural requirements to fulfill healthcare facility requirement.
- Liaisoning with Government bodies to fulfill the all statutory requirement for the hospital.
- Assisted in recruiting, hiring and training of team members.
Assistant Manager
Wockhardt Hospital
06.2018 - 08.2022
- Experienced in various departments of Hospital for manpower planning, facilities administration, cross-divisional coordination with external bodies for smooth running of the hospital & patient care service.
- Establishing operational and management processes, strategies for achieving departmental efficiency as per the standard.
- Assuring cost effectiveness and efficiency as per the organizational requirement.
- Responsible for all the overall operations of the unit by managing the operational departments like customer care, front office, call center, billing corporate and Insurance.
Education
Master in Business Administration - Hospital Administration
Institute of Management Studies
Indore, Madhya PradeshBachelor in Business Administration - Hospital Administration
Institute of Management Studies
Indore, Madhya PradeshPost Graduate Diploma in Computer Application -
Makhanlal Chaturvedi University
Bhopal, India06-2017
Skills
Skilled in leadership and business administration
Healthcare commissioning and operations management
Good communicator and listener
Budgeting and financial management
Regulatory compliance
Strategic planning
Electronic health records management
Quality improvement
Team building
Interests
Photography, Team Sports
Certification
Transplant Coordinators Training, National Organ & Tissue Transplant Organisation, MOHFW, Government of India, January 2017
Timeline
Senior Manager - Administration
Medicover Hospitals
08.2024 - 06.2025
Deputy Manager - Operations
Medicover Hospitals
11.2023 - 07.2024
Assistant Manager- Operations
Apollo Sage Hospital
09.2022 - 11.2023
Assistant Manager
Wockhardt Hospital
06.2018 - 08.2022
Master in Business Administration - Hospital Administration
Institute of Management Studies
Bachelor in Business Administration - Hospital Administration
Institute of Management Studies
Post Graduate Diploma in Computer Application -
Makhanlal Chaturvedi University
LANGUAGES
English
Hindi
Marathi
Disclaimer
I, Naman Yadav, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
EXTRA CURRICULAR ACTIVITIES
- Member of placement cell in Institute of Management studies.
- Coordinated and co-organized the First Alumni Meet of the Hospital Administration program at Institute of management studies, DAVV in January'15
- Facilitated by IIM, Indore for Successfully representing IMS at i5 summit, 2017 Certified for being a member of Core Organizing Committee in the event HEALTH-CONCLAVE 2017, IMS.
- Member of Website Committee in International South Asian Youth Festival held at DAVV in 2017.
- Member of Organizing Committee in Cancer Seminar held at IMS on the Event of 25th Cancer Foundation Day.
- Acknowledged and appreciated by IMS, DAVV for volunteering during NAAC assessment of University.
- Certified for contribution in establishing a World Record for most people pledging for Eye Donation at DAVV.
- Successfully carried out the responsibilities as Company Head at Bhonsala Military School, Nagpur (M.H.)
Disclaimer
I, Naman Yadav, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.