MOKGALE MAPAILA
PC TECHNICIAN
Witbank
Summary
Versatile and dynamic professional with a background at IBM, adept in database administration and fostering teamwork. Excelled in improving team collaboration and leveraging problem-solving abilities to enhance operational efficiency. Proven track record of adapting to new challenges and driving initiatives that bolster workplace productivity and morale.
Overview
12
12
years of professional experience
Work History
General Assistant
GC CONSTRUCTION
03.2014 - 11.2019
- Fostered a positive work environment through proactive problem-solving approaches.
- Improved team collaboration by facilitating open communication between colleagues and departments.
- Scheduled routine site maintenance and repair activities to avoid office disruptions.
Call Center Sales Representative
African Bank
06.2010 - 02.2011
- Established partnerships with other affinity groups to create joint programs and initiatives, fostering a sense of community.
- Organized workshops aimed at skill development, such as public speaking, leadership, and conflict resolution.
- Collaborated with human resources departments to address workplace concerns raised by group members in a timely manner.
- Managed budgets effectively by allocating funds appropriately for various events and initiatives, ensuring fiscal responsibility.
- Developed daily targets and clearly communicated plan to subordinates and team members.
PC Support Technician
IBM
02.2008 - 10.2009
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
GERMISTON HIGH SCHOOL
Germiston, South Africa 04.2001 -
Some College (No Degree) - A+ N+ INTRODUCTORY
COLLEGE CAMPUS
PARKTOWN JHBSkills
Administrative support
Workload management
Customer relationship management
Office management
Database administration
Sales support
File organization
Document management
Human resources support
Training coordination
Marketing support
Call routing
Report analysis
Spreadsheet management
Workplace restocking
Teamwork and collaboration
Problem-solving
Problem-solving abilities
Time management
Self motivation
Timeline
General Assistant
GC CONSTRUCTION
03.2014 - 11.2019
Call Center Sales Representative
African Bank
06.2010 - 02.2011
PC Support Technician
IBM
02.2008 - 10.2009
High School Diploma -
GERMISTON HIGH SCHOOL
04.2001 -
Some College (No Degree) - A+ N+ INTRODUCTORY
COLLEGE CAMPUS
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