Mitesh K Sadhwani
1555 Dwarka Puri PO Sudama Nagar Indore
Summary
Reliable Manager demonstrating a high level of ownership and initiative. Possess exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
19
19
years of professional experience
Work History
Sales and Marketing & Ocean Manager.
CITI FREIGHT LOGISTICS INC US EDISON, NJ.
Edison
08.2021 - 08.2024
- Successfully implemented a workshop to improve teamwork in the Sales Department by virtual meeting.
- Established relationships with key clients, while maintaining existing customer base.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management, summarizing performance metrics.
- Established processes to ensure efficient workflow throughout the organization, for Manager Export Ocean, and Sales & Marketing.
- Provided leadership during times of organizational change or crisis situations.
- Produced thorough, accurate, and timely reports of project activities.
Frontier (Teammate) Chat Process
Taskus India PVT LTD. {INDIA}
India
04.2020 - 07.2021
- Worked as a frontier for the International Process 'U.S.-based online food delivery company'
- Understand the concern of the dasher via chat and acknowledge the issue with empathy/assurance to resolve promptly with the correct resolution
- Doing escalations to the team for account-related issues for the dashers
- An important task is to make the irate customer/ dasher relax and solve the concern as required.
Logistics Operations and Freight Forwarding Clearing
Samia Abbasi Cargo LLC. {DUBAI} UAE
Dubai
07.2016 - 02.2018
- Taken care of the day-to-day quotes from the shipping line as per customer requirement / loading & gave the best available rates from the suitable lines with less transit time
- Book the Shipment and arrange transportation as per load required from Loading point to Port / CY
- Knowledge of Road shipments as well from Dubai to GCC i.e
- Qatar, Kuwait, Bahrain & more as required by trailers as required
- Managing entire logistics operations from passing the Export declaration from Dubai Trade and making all the necessary arrangements i.e
- Transportation for all types of shipments (Air, Land & Sea)
- Clearing the Import from ROW to Dubai, any kind of shipment mostly Sea and Air bypassing the Import documentation and getting the container and or shipment out from the port / Airport.
Logistics Operations, Export Documentation & Store Incharge
AMA Freight International LLC. {DUBAI} UAE
Dubai
09.2013 - 02.2016
- Export declaration from Dubai Trade, knowledge of all types of documentation passing got trained from Dubai Trade
- Processing export ED
- Handled export containers i.e
- Mix commodities, cars, furniture loading, food items and road shipments as well from Dubai to GCC as required for 40 Ft / 50 Ft trailer
- Booked air shipments via CALOGI and having knowledge of PRO Immigration work
- Doing FedEx shipment LCL shipments for Senegal.
Accounts Payable, Shipment follow-ups & admin work
Serai Shipping Services LLC. {DUBAI} UAE
Dubai
11.2011 - 05.2013
- Get the rates for export shipment and negotiate with the vendors for a better price and do a follow up for the export shipment
- Prepare the supplier account for payment and update the cheque details to vendors
- Maintaining office stationery and handling office petty cash as well
- Updating the newly hired staff related documents.
Catering Sales, Store Keeper & Accountant
T. Choithram & sons LLC. {DUBAI} UAE
Dubai
06.2018 - 11.2011
- Worked as a cashier in the beginning and sales / Store keeper and gained knowledge of the Accountant as well
- Finally got promoted to Catering division back office work
- Doing telephonic sales to the customer by taking the order and updating the dispatcher.
Dispatch, Sales
Amit Electricals. {INDIA}
India
04.2005 - 05.2008
- Worked as a Dispatcher, looking for the customer's order and checking for the correct should be sent to them
- Begin doing the wholesale attending customers by showing them an electronic item and fans at the store
- Evening sales collection from the market and updates to the company.
Education
12th - HSSC
IVM
Indore05-2005
10th - Secondary School Certificate
IVM
Indore04-2003
Skills
- Lead Generation
- Data analysis and reporting
- Teamwork and Collaboration
- Documentation and Reporting
- Problem-solving abilities
- Marketing
- Team Supervision
Affiliations
- AES for US Process
- Dubai Trade Portal
- ERP - Enterprise Resource Planning Software
- CALOGI - DUBAI
- BPO - CRM and OKTA
- PRO Immigration Work Dubai
Accomplishments
- Got promoted in first year to Assistant Manager by work discipline.
- In Year 2023 started working with Sales & Marketing Manager.
- Learned for the Air Documentation process and rest work procedures from beginning to last.
Timeline
Sales and Marketing & Ocean Manager.
CITI FREIGHT LOGISTICS INC US EDISON, NJ.
08.2021 - 08.2024
Frontier (Teammate) Chat Process
Taskus India PVT LTD. {INDIA}
04.2020 - 07.2021
Catering Sales, Store Keeper & Accountant
T. Choithram & sons LLC. {DUBAI} UAE
06.2018 - 11.2011
Logistics Operations and Freight Forwarding Clearing
Samia Abbasi Cargo LLC. {DUBAI} UAE
07.2016 - 02.2018
Logistics Operations, Export Documentation & Store Incharge
AMA Freight International LLC. {DUBAI} UAE
09.2013 - 02.2016
Accounts Payable, Shipment follow-ups & admin work
Serai Shipping Services LLC. {DUBAI} UAE
11.2011 - 05.2013
Dispatch, Sales
Amit Electricals. {INDIA}
04.2005 - 05.2008
12th - HSSC
IVM
10th - Secondary School Certificate
IVM
Passport Expiry
05/02/26
Driving License
UAE : Final Test Pending
Country
India
Salary Claim
Current CTC 750,000.00 PA
Skype
Mitesh0195
Personal Information
- Date of Birth: 04/29/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Sindhi
Languages
- English
- Hindi
- Sindhi
Hobbies and Interests
- Listening music
- Football
- Inspiration videos Youtube
Projects
Heavy Machinery. Handled heavy project of 4x40ft Machinery Import container and Custom clearance Dubai Ports - Customs Area. Export car inspection - Jebel Ali.
References
References available upon request.
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