Summary
Overview
Work History
Education
Skills
Timeline
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MIKAELA VERGARA

Saipan

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Team Leader - Car Rental Agent

Taga Pacific
07.2022 - Current
  • Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
  • Enhanced company revenue by upselling additional services and insurance packages to clients.
  • Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
  • Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
  • Trained new employees on company policies, software usage, sales techniques, and customer service best practices.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Team Member

Pizza Hut Of Saipan
08.2021 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

Marianas High School
Susupe
05.2021

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Team Supervision
  • Flexible Schedule

Timeline

Team Leader - Car Rental Agent

Taga Pacific
07.2022 - Current

Team Member

Pizza Hut Of Saipan
08.2021 - 07.2022

High School Diploma -

Marianas High School

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MIKAELA VERGARA