Mathebula Letty

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
• Contributed to a positive work environment by fostering strong working relationships among colleagues.
• Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.

• Rendering of courts requirements
• Performing administrative duties such as:

- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.

- Answered over 60 calls each day on multi-line telephone systems, supporting communication needs of staff members.

• Documented all contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
• Documented all witness fees.
• Preparing reviews and appeals.
• Provided any administrative duties as required by the head of department.
• Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
• Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
• Streamlined office processes by implementing efficient filing systems and organizational techniques.
• Typed, formatted and edited professional correspondence.
• Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
• Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.

• Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
• Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
• Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
• Supported legal proceedings by delivering accurate courtroom interpretations, ensuring fair representation for all parties involved.
• Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.

• Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
• Communicated with clients to understand interpreting needs and provide best service possible.
• Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
• Collaborated with other interpreters to cross-check accuracy of interpretations.
• Assisted in the successful completion of various business projects by providing language support during meetings and presentations.