Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Aircraft Service Agent
PACIFIC ORIENTAL INC.
03.2023 - 10.2023
Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Performed routine maintenance on vehicles.
Removed stains on carpeting and sprayed interior with air freshener.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Documented problems and corrective actions to maintain records.
Exhibited high energy and professionalism when dealing with clients and staff.
Delivered prompt service to prioritize customer needs.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Trained new personnel regarding company operations, policies and services.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
WAITER
THE LUCKY BILL
02.2023 - 03.2023
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
GENERAL LABORER
AM GROUP LLC
11.2019 - 03.2020
Loaded, unloaded, and moved material to and from storage and production areas.
Assisted team members with tasks that require group effort.
Performed general housekeeping and cleaning tasks.
Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
Notified supervisors of defective equipment or material.
Worked alongside staff to discuss and implement best practices and exceed team objectives.
Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
Operated forklift to load and unload materials and equipment on trucks.
Understood and followed verbal and written instructions to complete work correctly.
Maintained organized and clean work areas at all times on job sites.
Prepared job sites by removing debris and setting up materials and tools.
Organized materials, tools, and equipment to supply team members.
Utilized construction tools and machinery to effectively complete job site projects.
Observed site safety rules to maximize protections for team members and equipment.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Cleaned and maintained tools, equipment and worksites.
Followed instructions and safety protocols to prevent accidents and injuries.
Loaded and unloaded materials and equipment onto and off construction sites.
Moved and cleared debris from work sites to dispose of in designated areas.
Followed instructions and safety protocols while operating machinery and equipment.
Business Development Manager at Nawaem Oriental, Hospetalaty & Luxurios Oriental BrandBusiness Development Manager at Nawaem Oriental, Hospetalaty & Luxurios Oriental Brand
IELTS Coach at New Oriental Education & Technology Group, Guangzhou New Oriental SchoolIELTS Coach at New Oriental Education & Technology Group, Guangzhou New Oriental School