Makgoke Abednigo Mamogale
IT Technician
Middelburg
Summary
My responsibility lies with me being able to provide technical and systems design expertise, providing development test plan and development of programming.
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Computer Technician
ITMASTER
01.2023 - 12.2023
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Enhanced system performance by conducting regular software and hardware updates.
- Collaborated with team members to troubleshoot complex technical issues, resulting in faster resolution times.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
IT INTERN
MAKUWA INC LEGAL SOLUTIONS (PTY) LTD
07.2019 - 12.2019
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
Education
NDip - INFORMATION TECHNOLOGY (SOFTWARE DEVELOPMENT)
TSHWANE UNIVERSITY OF TECHNOLOGY
Polokwane, South Africa 01.2019 - 12.2019
NATIONAL CERTIFICATE - MINING OPERATIONS FOR UNDERGROUND HARD ROCK
MATHOME TRAINING AND DEVELOPMENT(PTY)LTD
01.2019 - 12.2019
National senior certificate - undefined
RAMPHELANE SECONDARY SCHOOL
01.2012 - 12.2012
Skills
System upgrades
Customer service
Hardware configuration
Computer troubleshooting
Hardware and software installation
Technical support
Printers and peripherals installation
Desktop and laptop installations
Full Names
Makgoke Abednigo Mamogale
Personal Information
- ID Number: 940910 5782 084
- Ethnicity: African
- Gender: Male
- Nationality: South African
- Driving License: C1
REFERENCE
TSHWANE UNIVERSITY OF TECHNOLOGY : M.N MOETI - LECTURER - 0152870733
MAKUWA INC LEGAL SOLUTIONS (PTY) LTD : T.M MAKUWA- DIRECTOR - 0810414278
ITMASTER : B. SELOMO - 0614310573
Timeline
Computer Technician
ITMASTER
01.2023 - 12.2023
IT INTERN
MAKUWA INC LEGAL SOLUTIONS (PTY) LTD
07.2019 - 12.2019
NDip - INFORMATION TECHNOLOGY (SOFTWARE DEVELOPMENT)
TSHWANE UNIVERSITY OF TECHNOLOGY
01.2019 - 12.2019
NATIONAL CERTIFICATE - MINING OPERATIONS FOR UNDERGROUND HARD ROCK
MATHOME TRAINING AND DEVELOPMENT(PTY)LTD
01.2019 - 12.2019
National senior certificate - undefined
RAMPHELANE SECONDARY SCHOOL
01.2012 - 12.2012
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