Lalit Gehlot
HOTELIER
Guna, Madhya Pradesh
Summary
Hardworking manager with commitment to staff wellbeing and customer service. Good working knowledge of cash management and bookkeeping procedures, strong organisational skills and leadership qualities.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Hotel Operations Manager
Hotel Casa Montana
Candolim, North Goa, India
10.2023 - Current
- Implemented innovative marketing strategies to increase occupancy rates and revenue generation.
- Managed daily hotel operations, ensuring smooth functioning and excellent customer service.
- Maintained strict adherence to safety regulations, ensuring a secure environment for guests and employees alike
Hotel Manager
Hotel Supreme Grande
GOA, INDIA
02.2021 - Current
- Coordinated daily activity using exceptional organisation and planning abilities for smooth-running business operations.
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions
- Held regular briefings with team members, motivating staff to achieve exceptional results for customers.
Hotel Manager
Abalone Resort ,Goa
Arpora , North Goa
03.2020 - 01.2021
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Coordinated daily activity using exceptional organisation and planning abilities for smooth-running business operations.
- Conducted end-of-month audits for upper management review.
Hotel Receptionist
Edition O Oyo
Parra, North Goa
02.2019 - 01.2020
- Communicated with cleaning staff to make sure hotel rooms were ready for customer arrivals.
- Greeted hotel guests with warmth and professionalism, providing excellent first impressions.
- Answered telephone calls with positivity and professionalism to uphold hotel reputation.
Education
Bachelor of Science - Hotel Management
Institute of Hotel Management (IHM) Goa
Porvorim , Goa 03.2019 - 08.2018
03.
Skills
Guest Relations Management , Revenue management
Staff Training and Development, Sales and Marketing
Front office operations, Hotel operations, Inventory Management, Self Motivation, Problem-solving abilities
Excellent Communication
Timeline
Hotel Operations Manager
Hotel Casa Montana
10.2023 - Current
Hotel Manager
Hotel Supreme Grande
02.2021 - Current
Hotel Manager
Abalone Resort ,Goa
03.2020 - 01.2021
Bachelor of Science - Hotel Management
Institute of Hotel Management (IHM) Goa
03.2019 - 08.2018
Hotel Receptionist
Edition O Oyo
02.2019 - 01.2020