Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KHAYELIHLE MATUNDO

SPECIAL EVENTS COORDINATOR
Nelspruit

Summary

Special Events Professional with strong track record in planning and executing high-quality events. Known for exceptional organizational skills, adept at managing logistics, budgets, and timelines. Team player focused on collaboration and delivering results, adaptable to changing needs. Expertise includes vendor negotiations, event marketing, and client relations, with proactive approach to problem-solving.

Overview

4
4
years of professional experience

Work History

Special Events Coordinator

CCBSA - Cocacola
09.2024 - Current
  • Managed budgets effectively, consistently meeting financial goals while delivering high-quality events.
  • Conducted post-event evaluations to identify areas of improvement and implement necessary changes.
  • Streamlined event operations by developing efficient logistical processes for event setup and breakdown.
  • Maintained detailed records of past events to improve future planning strategies and streamline processes.
  • Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
  • Implemented creative solutions for venue challenges, optimizing space usage and enhancing the overall guest experience.
  • Provided exceptional on-site support during events, addressing any issues promptly and professionally.
  • Coordinated cross-functional teams to execute successful events within tight deadlines.
  • Supervised staff during events and maintained efficient performance.
  • Trained and supervised event staff to complete tasks on time.

Account Manager

CCBSA - Coke
03.2021 - 09.2024
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Identified and implemented new business opportunities.  Optimized customer service  Formulated account plans  Managed and maintained assets  Executed and sold in promotions  Managed cash and credit accounts  Achieving the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area; ensure that all outlets are visited in the correct sequence, follow the planned call in each outlet and make sure that they are well stocked with all our brands and packages.  Merchandises products according to merchandising standards.  Sell-in Sales Initiatives, displays & promotions.  Maintaining a good relationship with the customers always.  Submitting a daily activity report to the Sales Manager detailing the competitors, activities; complete the route cards, as well as any other required documents.  Reflect high standards of performance in implementing the trade promotions and marketing activities that relate to his routes and customers.  Merchandise the products in the coolers and displays, utilize the Point of Sales (P.O.S.) materials, check the expiry dates in all outlets and rotate stocks whenever required.  Ensure proper care and maintenance of Company coolers and report faulty equipment to the Cooler Department for remedial action.  Performs other duties as assigned.  Responds to customer issues and follow up, as necessary.  Opening of new outlets.  Dealing with Right Execution Daily whenever visiting an outlet (RedMart Orders).  Implementing ACTION FRAMEWORK Skills and Competencies Language proficiency Language

Education

National Diploma in Logistics - Logistics And Supply Chain Management

Tshwane University of Technology
Pretoria, South Africa
04.2001 -

Skills

    Guest management

    Food and beverage management

    Program scheduling

    Post-event analysis

    Budgeting expertise

    Problem-solving

References

Louis Verreyne

Contact - 082 745 5021

Relationship - District Manager


Mellisha Ramrathan

Contact - 083 289 9084

Relationship - Regional Special Events Manager


Bhekthemba Nkosi

Contact - 064 868 3641

Relationship - Collegue/Peer

Timeline

Special Events Coordinator

CCBSA - Cocacola
09.2024 - Current

Account Manager

CCBSA - Coke
03.2021 - 09.2024

National Diploma in Logistics - Logistics And Supply Chain Management

Tshwane University of Technology
04.2001 -

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KHAYELIHLE MATUNDOSPECIAL EVENTS COORDINATOR