Khanyisa Ndlovu
Teacher
686 Blue Current St Ebony Park Midrand
Summary
Energetic educator with proven skills in teaching diverse subjects. Keeping classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
4
4
years of professional experience
Work History
Receptionist Intern
Makro Logistics
01.2023 - 11.2023
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees.
- Developed and maintained current spreadsheets for tracking and analysis of office data.
- Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Facilitated smooth communication between clients and staff through timely message delivery and accurate appointment scheduling.
Debt Collector
Ibridge Contact Solutions
02.2021 - 06.2022
- Maintained consistently high success rate of collecting on overdue accounts.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Negotiated payment plans with customers to prevent accounts from entering collections.
- Handle questions and complaints.
- Locate and contact debtors
Assistant Teacher
Ebony Park Primary School
01.2020 - 11.2020
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Provided one-on-one and group-based learning support focused on student progress.
Education
Bachelor of Education In Intermediate Phase - English, Social Science, Life Skills & Xitsonga
University of South Africa
Pretoria, South Africa 04.2001 -
High School Diploma -
Jeppe Education Center
Johannesburg, South Africa 04.2001 -
Skills
- Typing Speed
- Student Engagement
- Classroom Instruction
- Motivating students
- Client Relations
- Goal-oriented mindset
Timeline
Receptionist Intern
Makro Logistics
01.2023 - 11.2023
Debt Collector
Ibridge Contact Solutions
02.2021 - 06.2022
Assistant Teacher
Ebony Park Primary School
01.2020 - 11.2020
Bachelor of Education In Intermediate Phase - English, Social Science, Life Skills & Xitsonga
University of South Africa
04.2001 -
High School Diploma -
Jeppe Education Center
04.2001 -
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