Keoni Tudela
Saipan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supply Specialist II
Northern Marianas College
01.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Automotive Lube Technician
Atkins Kroll Toyota
05.2019 - 01.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of Multi-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Suggested additional services to customers in order to meet upsell goals.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Worked alone or in team-based systems to complete up to 7-10 (Alone) 60-70 (Team) oil changes each day.
- Greeted customers and answered questions about oil changes and other services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Cleaned automotive service bays such as removing debris and buffing to promote clean & organized work environment.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets/Job Orders
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Performed Manufacture recall campaigns which include - Toyota Tacoma Chassis Replacement - removal and reinstallation of vehicle cabin, bed, engine & transmission, 4wd front carrier, front & rear suspension, engine/chassis electrical wiring harness onto new chassis.
- Toyota Fuel Pump replacements, Vehicle wiring Harness Replacement/Installation on various Toyota Models.
- Perform Refrigerant Recycling, Recovery of vehicle A/C system.
- Inspection of A/C refrigerant leaks
- Diagnose/Repair Engine and Body Electrical Wiring Harness caused from outside influences/worn electrical components - Repairs consist of applying basic mathematical skills in measuring amounts of wiring needed to in repair of wiring harness. Apply basic electrical repairs with soldering, heat shrinking, re looming or harness, Inspect voltage and continuity of diagnostic/repair to confirm operating specifications.
Supply Specialist I
Northern Marianas College
04.2017 - 05.2019
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Maintained audit trails to adhere to performance requirements.
- Achieved compliance with audit performance requirements.
- Help plan, Organize, setup/clean up/assessment curriculum activates.
- Clerical duties - such as filing, copying, faxing, answering phones, assisting with client questions and concerns.
- Delivering documents from office to office with efficiency and professionalism.
- Assist vendors with incoming delivery items.
- Data entry of invoices for vendor payments.
- Assist with campus wide inventory, reports of all tagged assets.
- Data Entry of purchase orders for Procurement Managers Review.
Delivery Serviceman
Jae Hoon Corporation / Pacific Grocers
10.2017 - 03.2018
- Inspection of items prior to delivery for any defects/damages.
- Delivery of pre-ordered items to vendors with prompt arrival.
- Moving/ Lifting of deliverables vary from 5lbs to 80lbs.
- Receiving of payments from vendors, reconcile payments received, then submitted to accounting office.
- Fork lift operator for on/off-loading of deliverables and returned item.
- Organizing of multiple warehouse/container items.
- Mopping and sweeping of warehouse to provide a clean work environment.
- Off loading from off-island container receivables with fork lift/manually as a team.
Lot Attendant/Automotive Service Advisor
Joeten Motor Company
12.2016 - 08.2017
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Suggested additional services to customers in order to meet upsell goals.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Documented problems and corrective actions to maintain records.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
- Explained estimates and determined repair timelines to manage customer expectations.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Coordinated with parts department to determine availability of necessary components.
- Read/Logged and followed Purchase Orders to complete accurate repair requests/recommendations.
- Retained accurate records of purchases, titles and sales.
- Maintained high customer satisfaction standards to meet or exceed monthly sales targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Create Job Orders for Service Technicians.
- Prepare Quotations for vehicles repairs and special ordered parts.
Education
Associate of Science - Natural Resources Management
Northern Marianas College
Saipan05.2016
Skills
- Customer Satisfaction
- Hazardous Materials
- Handheld Scanners
- MS Word, Excel, Publisher, and Power Point
- Access
- Google Drive, Google Sheets
- Oral and Written Communication Skills
- Organize and Assemble data and prepare reports
- Draft Memorandums, Notice to Proceed, Notice to Award, Evaluation Score Sheets
Certification
- Section 609 MVAC Technician Certification, Mainstream Engineering Corporation(EPA Certified)-Certification#927D08857AF2FFCD0
- Grants Management Overview, Graduate School USA (20 hours CPE) - March 01, 2023
- GGASB 87, Graduate School USA (8 hours CPE) - March 01, 2023
- Control of Hazardous Energy (Lockout/Tagout Safety Course29 CFR1910.147), Professional Training Technology, INC - 11/2/2023 - 12/13/2023
- Electrical Safety Related Work Practices for Qualified Electrical Workers 29 CFR 1910.331.332,334,335 & NFPA 70E Arc Flash and Arc Blast Safety Course, Professional Training Technology, INC - 11/2/2023 - 12/13/2023
Timeline
Supply Specialist II
Northern Marianas College
01.2021 - Current
Automotive Lube Technician
Atkins Kroll Toyota
05.2019 - 01.2021
Delivery Serviceman
Jae Hoon Corporation / Pacific Grocers
10.2017 - 03.2018
Supply Specialist I
Northern Marianas College
04.2017 - 05.2019
Lot Attendant/Automotive Service Advisor
Joeten Motor Company
12.2016 - 08.2017
Associate of Science - Natural Resources Management
Northern Marianas College
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